Senior Manager, Accounting Operations

Superhuman offers a dynamic hybrid model for this role. We have hubs in San Francisco and Seattle, and candidates near those hubs are welcome to collaborate in person, but we are also open to remote team members. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs.

This hybrid approach helps foster trust, innovation, and a strong team culture, with the flexibility of working from home, whenever you need focus time.

Because this role will partner closely with West Coast-based Finance and Accounting teams, we have a strong preference for candidates based in PT or MT time zones. We may also consider CT or ET time zone candidates who are highly aligned with the role and able to maintain strong collaboration with West Coast partners.

About Superhuman

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.

The Opportunity

The Superhuman Finance team is hiring a Senior Manager, Accounting Operations to own the monthly close, lead a small high-performing team, and modernize how we run core accounting. This role is about driving measurable improvement in close timeliness, reporting quality, and operating efficiency across a fast-growing, multi-entity environment — combining strong technical execution with a hands-on, tooling-forward mindset.

The ideal candidate is operationally hands-on, technically deep in US GAAP, and genuinely energized by automation. You’ll build practical AI-enabled workflows on top of NetSuite, Numeric, Superhuman-built internal tools, and the broader stack — eliminating manual work and freeing the team for higher-value analysis. You bring deep close ownership experience, the people-leadership instincts to develop a team, and the resilience and judgment to thrive in a fast-paced tech environment.

You’ll report to the Head of Technical Accounting and directly manage a Senior Accountant and a Staff Accountant. This role can be remote or hybrid from our SF or Seattle hubs.

In this role, you will:

• Lead and develop the Accounting Operations team — directly manage a Senior Accountant and a Staff Accountant; provide coaching, prioritize work, drive accountability, and create growth opportunities.

• Own the monthly close end-to-end — own the close calendar in Numeric, manage close dependencies across the team and cross-functional partners, coordinate stakeholders across Finance and Accounting, and escalate timeline risks and blockers that could impact close quality or timing.

• Serve as the primary operational reviewer across recurring close reconciliations, journal entries, allocations, intercompany work, and other deliverables prepared by the Accounting Operations team — setting clear standards for accuracy, completeness, and timeliness.

• Drive automation and process improvement — lead and prioritize automation initiatives across cash matching, reconciliation efficiencies, journal entry automation, and process simplification. Leverage the full tooling stack — NetSuite, Numeric, Superhuman-built internal tools, and other AI tools — to reduce manual effort and improve scalability.

• Support audit efforts — contribute to audit planning and readiness, coordinate auditor requests, gather and review supporting documentation, resolve open items, and serve as one of the key auditor-facing partners for the external audit.

• Mature and scale the close process — enhance existing process documentation, strengthen operational resiliency, and further reduce key-person dependencies across the team.

• Build cross-functional partnerships across Finance and Accounting — partner with Technical Accounting, Financial Reporting, FP&A, Tax, AP, Payroll, and Revenue & AR to keep close, audit, and improvement workstreams aligned.

Qualifications

• 8+ years of progressive accounting experience, including time at the Senior Manager level, with direct ownership of monthly close in an international operating environment

• Experience in a high-growth, multi-entity company at $200M+ revenue scale required; technology company experience preferred

• Direct people-management experience — coaching, prioritization, accountability, and development of Senior- and Staff-level accountants

• Deep, practical US GAAP foundation, including working knowledge of ASC 842 lease accounting and standard cost-allocation methodologies

• Hands-on NetSuite experience and proficiency with a modern close management platform (Numeric, FloQast, BlackLine, or similar); familiarity with Coupa or a comparable procure-to-pay system

• Track record of leading automation and process-improvement initiatives across an accounting function — practical use of AI tools focused on operational scalability rather than experimentation

• Strong audit support experience — comfortable serving as one of the key auditor-facing partners for an external audit

• Demonstrated ability to meet deadlines, manage competing priorities, and deliver high-quality work under time constraints in fast-moving environments

• Big 4 or national public accounting experience preferred; active or inactive CPA preferred

• Strong written and verbal communication — capable of producing close summaries, audit responses, and process documentation that an executive audience can act on with minimal editing

• Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments

Compensation and Benefits

Superhuman offers all team members competitive pay along with a benefits package encompassing the following and more:

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)

• Disability and life insurance options

• 401(k) and RRSP matching

• Paid parental leave

• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time

• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)

• Annual professional development budget and opportunities

Superhuman takes a market-based approach to compensation, so base pay may vary by location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below by compensation zone and may be modified in the future.

We encourage you to apply

At Superhuman, we value our differences, and we encourage all to apply—especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Superhuman is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).