Senior Financial Analyst - Revenue

Senior Financial Analyst — Billings, Collections & Revenue (Telecom / SaaS)

Role Overview

The Senior Accountant, Billings, Collections & Revenue is responsible for managing end-to-end billing operations, accounts receivable, and revenue reporting in a telecom/SaaS environment. This role ensures accurate subscription and usage-based billing, timely collections, and compliant revenue recognition while providing actionable insights into recurring revenue performance, customer accounts, and cash flow optimization.

Key Responsibilities

Billing Operations & Accounts Receivable

• Manage the full billing lifecycle, including subscription billing, usage-based billing, contract invoicing, and credit adjustments.
• Ensure accurate invoice generation in accordance with customer contracts, pricing schedules, and service delivery.
• Oversee accounts receivable processes, including collection, cash application, and customer account reconciliations.
• Monitor AR aging and lead collections efforts by proactively following up on overdue accounts and resolving billing disputes.
• Identify and implement process improvements to enhance billing accuracy, automation, and collection efficiency where possible.

Revenue Recognition & Financial Close

• Support revenue recognition in accordance with IFRS 15, including performance obligations, and contract modifications.
• Prepare and post journal entries related to revenue, deferred revenue, unbilled revenue, and contract assets/liabilities.
• Maintain and reconcile balance sheet schedules relating to deferred/unbilled revenue, AFDA and related reserves.
• Ensure revenue data integrity across ERP and billing systems.

Recurring Revenue Analytics & Reporting

• Prepare reporting and analysis on key SaaS/telecom metrics, including:
  • Recurring Revenue
  • Bookings and backlog
  • Revenue churn and retention
  • AR aging and collections performance
  • Revenue by product, service, or customer segment
• Monitor and analyze revenue trends, providing insights to support pricing strategy and revenue growth initiatives.
• Review and test billing and revenue systems to ensure accuracy, completeness, and compliance.

Contract & Order-to-Cash Support

• Review customer contracts and sales orders to ensure proper billing setup and revenue treatment.
• Support order-to-cash processes, including contract onboarding, billing configuration, and revenue schedules.
• Collaborate with sales operations and legal teams to ensure alignment between commercial terms and accounting treatment.

Cross-Functional Collaboration

• Partner with sales, customer success, operations, and finance teams to support revenue accuracy and customer account management.
• Serve as a key contact for billing, contract, and revenue-related inquiries.
• Support alignment on financial targets and revenue forecasts.

Compliance, Controls & Strategic Support

• Maintain and enhance internal controls over billing, revenue, and accounts receivable processes.
• Assist with internal and external audits, including revenue testing and documentation support.
• Support budgeting and forecasting by providing insights into recurring revenue, billing trends, and collections performance.
• Recommend improvements to billing platforms, ERP integrations, and revenue processes.

Qualifications & Requirements

• Bachelor’s degree in Accounting, Finance, or related field (working toward designation preferred).
• Prior 3+ years of experience in telecom, SaaS, or recurring revenue environments is an asset, but not mandatory.
• Strong knowledge of subscription billing, usage-based billing, and revenue recognition principles (IFRS 15).
• Experience with ERP, CRM and billing systems (NetSuite, Salesforce, or similar preferred).
• Advanced Microsoft Excel and strong financial analysis capabilities.
• Strong understanding of order-to-cash and contract-based revenue models.
• Excellent communication and stakeholder management skills.
• Detail-oriented with strong analytical and problem-solving abilities.