Senior Director, Procurement COE
Norwegian Cruise Line • Miami, Florida • Full Time
Posted on Fri, Nov 13, 2026
GROW YOUR CAREER WITH US
At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!
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JOB SUMMARY:
- Leads Norwegian Supply Center of Excellence department and drives continuous improvement across procurement organization together with SVP Supply Chain & Procurement.
- Liaises with other procurement areas and shares best practices on long-term innovative strategies within Supply Chain; ensure strategies are up-to date and implemented together with process optimization.
POSITION RESPONSIBILITIES:
- Designs and operationalizes governance for full Supply Chain organization (e.g., processes, KPIs)
Supports categories assessing risks, defining mitigation actions and ensuring execution. - Coaches and enforces cross-functional learning and facilitates target setting, define mitigation actions, and ensure execution.
- Guides change management, communication, and corporate development.
- Coordinates process improvement projects and transformations including change management and communications.
- Re-designs and manages the E2E Procurement process including supplier relationship process, drive continuous improvement of processes with input from strategy, negotiation.
- Develops learning curriculum, organizes, and runs trainings for the entire Supply Chain organization.
- Develops insights for should-cost analysis (DtC)
Ensures compliance with contracting standards, monitors control points, creates contract templates and ensures usage. - Develops best practices in the contracting process, including standardizing T&Cs, contracts for performance, etc).
- Develops and executes procurement technology strategy and roadmap, ensuring alignment with IT, and prioritizing enhancements as needed.
- Manages teams, goal setting and performance, training and development, achieving objectives through others, addressing poor performance and succession planning.
- Perform other job-related functions as assigned.
DEGREE TYPE:
- Bachelor's Degree.
FIELD(S) OF STUDY:
- Procurement and/or Supply Chain.
EXPERIENCE:
- 12+ years experience with procurement digital landscape solutions (e.g., Ariba, Scout, Coupa, etc).)
- Extensive experience in procurement management, with a focus on data and/or process management
- Must have a balance of both strategic and operational capabilities, including global sourcing, supplier management, supplier risk management, etc).
- Experience in strategic planning, budgeting, and financial reporting.
- Demonstrated knowledge of and experience with leading Source to Pay tools and solutions..
COMPETENCIES & SKILLS:
- Successful track record in setting/leading a procurement CoE
- Strong understanding with managing and communicating large data sets
- Exceptional analytical and problem-solving skills.
- Strong organizational-construction and change-management skills, including listening, coaching, and influencing skills.
- Must be able to communicate with varying levels of management effectively and concisely via both oral and written mediums.
- Strong interpersonal skills including leadership experience.
- Strong understanding of the industry, processes and products preferred.
- Strong decision-making skills are a must as well as the ability to quickly isolate potential issues based upon the fact pattern presented.
- Must possess strong leadership skills to motivate and drive the team as well as keep projects on pace..
ABOUT NCLH
Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
LEARN MORE ABOUT OUR COMPANY:
At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
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EQUAL OPPORTUNITY EMPLOYER
It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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What the data says about this job
- Advertised pay for Procurement Director: a median of $184,500 across 320 priced postings. Explore the market
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