Senior Director of Finance and Building Operations

Under the direction of the Chief Executive Officer, the Senior Director of Finance and Building Operations serves as an organizational leader responsible for advancing the organization’s financial strategy, organizational accountability, and long-term sustainability. This role provides both strategic leadership and operational oversight across finance, budgeting, forecasting, data analysis, facilities, risk management, vendor relationship management, contracts management, and cross-functional planning. 

As a member of the Leadership Team, this role plays a pivotal part in helping the organization connect strategy to execution - aligning financial planning, organizational goals, operational systems, metrics, and resource allocation to support BBBSTC’s long term vision and impact. This leader helps the organization not only understand where it is today, but anticipate what is needed for the future through forecasting, trend analysis, and enterprise-wide planning.

The Senior Director supervises the Finance and Building Operations Coordinator who supports in the day-to-day functions and responsibilities in accounts payable, journal entries, grant accounting, payroll processing, and monthly and year-end close activities. .

This role partners closely with the CEO, Leadership Team, internal budget leaders, Board Finance Committee, and Board of Directors at large to translate complex financial and operational information into actionable insights, strategic recommendations, and meaningful organizational storytelling. The Senior Director ensures that systems, processes, and infrastructure work together cohesively to support mission delivery, organizational effectiveness, and sustainable growth. This position works closely with the Board Treasurer and Board Finance Committee Chair to support the Board Finance Committee and Board Investments Committee to bring strong strategic thinking, financial acumen, operational discipline, and the ability to connect data, planning, and organizational priorities into a clear and actionable picture for leaders across the organization.

Job Details

• Location: Minneapolis, MN - Hybrid in-office requirement
• Hiring Salary Range: $100,000 - $120,000
• Hours/Day: Monday-Friday, 40 hours a week – with hours that will include flex time in the evening and weekend hours on a regular basis
• Job Type: Full-time, Exempt
• Supervisor: CEO

Essential Job Functions:

• Financial Leadership & Strategy
• Provide strategic leadership and oversight of the organization’s financial operations, planning, forecasting, and long-term financial sustainability
• Lead organizational forecasting and trend analysis to identify risks, opportunities, and future resource needs
• Develop and refine financial models, benchmarks, and organizational performance indicators that support strategic decision-making
• Support the development and alignment of organizational dashboards, key performance indicators, and operational reporting structures
• Partner with the CEO and Leadership Team to align financial strategy with organizational goals, annual priorities, and long-term strategic direction
• Serve as a strategic partner to the CEO, Leadership Team, Board of Directors, Board Finance Committee, and Board Investment Committee
• Attend and support Board and Finance Committee meetings, providing clear financial analysis, forecasting, and recommendations
• Translate financial and operational information into accessible, strategic storytelling that supports organizational understanding and engagement
• Support organizational-level decision-making by translating complex financial and operational data into actionable insights and recommendations
• Guide leaders in connecting budget decisions to program strategy, organizational impact, staffing, and operational priorities and strengthen organizational accountability by ensuring leaders have visibility into trends, metrics, progress, and financial implications.
• Ensure strong financial stewardship, internal controls, compliance practices, and risk mitigation strategies across the organization
• Monitor organizational financial health and proactively communicate implications, tradeoffs, and recommendations to leadership and the Board

Financial Operations & Compliance

• Supervisor a Finance and Building Operations Coordinator
• Effectively perform all supervisory functions of hiring, coaching, training, disciplining, and terminating, according to BBBSTC policies
• Ensure effective performance management through monthly one-on-ones, quality assurance checks, field observations, and performance evaluations
• Implement action plans and disciplinary procedures with employees as needed
• Foster a team culture that promotes collaboration, professionalism, and critical thinking
• Oversee day-to-day financial operations, including accounting, cash flow management, audits, reporting, payroll oversight, and financial compliance
• Lead preparation and oversight of the annual audit, IRS Form 990, financial reporting, and related compliance requirements
• Ensure grant budgets, financial reporting, and restricted fund tracking align with organizational projections and compliance expectations
• Maintain strong relationships with financial institutions, auditors, investment partners, and external vendors
• Oversee organizational investment portfolios and support Finance Committee recommendations and decisions
• Ensure compliance with GAAP standards and all applicable local, state, and federal financial requirements

Facilities, Infrastructure & Operational Systems

• Provide strategic oversight of facilities management, building operations, workplace infrastructure, and operational vendors
• Ensure organizational infrastructure and physical spaces support staff productivity, safety, belonging, and mission delivery
• Lead long-term facilities planning, capital improvement planning, and operational investment recommendations
• Oversee organizational risk management related to facilities, insurance, safety, and operational continuity
• Serve as a final reviewer of all organizational contracts, in relation to risk and best practice
• Serve as a strategic thought partner regarding workplace operations, infrastructure improvements, and operational sustainability

BBBS Mission Alignment

• Maintain knowledge of community needs, resources, and networks
• Communicate professionally with internal and external constituents
• Work collaboratively to achieve results as specified in the strategic plan
• Promote teamwork by overseeing and participating in various teams, including work groups and interdepartmental meetings
• Positively represent BBBS in the larger community
• Assist in agency-wide events and initiatives including recruitment, fundraising, event management, and community outreach
• Honor and respect the diversity of lived experiences, fostering an inclusive and equitable environment within the organization
• Contribute to the overall success of the agency in order to achieve the BBBS mission
• Handle data from youth, families, mentors, or other constituents with care, ensuring secure and private maintenance

While we have identified specific requirements for this role, we acknowledge that not all candidates may possess every requirement listed. We encourage all applicants who believe they possess the necessary skills and experience to apply, regardless of whether they meet each requirement to the fullest extent.

Education and Experience

• Bachelor’s Degree in Business Administration, Finance, Accounting or a related field is required
• MBA and/or CPA highly desirable
• Minimum of 7–10 years of progressive leadership experience in finance, operations, organizational planning, or related areas
• Demonstrated experience leading financial strategy and operational oversight within a complex organization, preferably in the nonprofit sector
• Experience supporting organizational or enterprise-level strategic planning, budgeting, forecasting, and performance management processes
• Experience partnering with executive leadership teams, Boards of Directors, and/or Finance Committees
• Experience aligning financial planning and operational decision-making with organizational goals and long-term strategy
• Experience overseeing organizational audits, compliance, financial reporting, and internal controls
• Experience managing multiple funding streams, grants, and restricted funding environments preferred
• Experience leading or influencing cross-functional organizational initiatives, systems, or operational improvements
• Previous supervisory and people leadership experience required

Knowledge, Skills, and Abilities

• Ability to think strategically and connect financial, operational, and organizational decisions to long-term mission impact and sustainability
• Ability to identify trends, anticipate organizational needs, assess risk, and proactively develop recommendations and solutions
• Skilled at balancing strategic leadership with operational execution and follow-through
• Ability to navigate complexity, ambiguity, and competing priorities while maintaining organizational focus and accountability
• Strong knowledge of nonprofit financial management, budgeting, forecasting, audits, compliance, and internal controls
• Knowledge of GAAP standards and applicable financial regulations, reporting requirements, and compliance practices
• Ability to analyze and interpret complex financial and operational data and translate it into actionable insights
• Experience developing and aligning organizational metrics, dashboards, and financial performance indicators
• Understanding of organizational risk management, operational sustainability, and long-term financial planning
• Knowledge of facilities oversight, operational infrastructure, vendor management, and organizational operations preferred
• Solid organizational, problem solving, critical thinking, and attention to detail skills
• Experience with Blackbaud/Financial Edge a plus
• Excellent inter-personal skills and the ability to communicate effectively with all levels of the organization, including management and board members
• High degree of confidentiality, diplomacy, discretion and sound judgment
• Strong problem solving, critical thinking skills and the ability to achieve results both individually and working with others
• Ability to lead, coach, and develop staff while fostering accountability, collaboration, continuous improvement, and strong team culture
• Skilled facilitator and collaborative thought partner who can support alignment, decision-making, and problem-solving across teams

Physical Requirements

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines and filing cabinets. This role must be able to remain in a stationary position 50% of the time.

About BBBSTC

Every young person deserves relationships, support, and opportunities that help them navigate their future with confidence and connection.

Big Brothers Big Sisters Twin Cities partners with youth, families, volunteers, schools, and communities to build mentoring relationships that help young people feel connected to themselves, their communities, and their futures. Through high-quality mentoring experiences, we support young people in exploring their identity, strengthening their support systems, and expanding what feels possible for their lives.

As one of the largest and longest-serving mentoring organizations in the region, BBBSTC serves thousands of youth and families each year across the Twin Cities metro. Our work is rooted in the belief that relationships matter—and that meaningful, consistent connection can have a lasting impact on a young person’s sense of belonging, well-being, and future trajectory.

We are committed to continuously evolving our programs, systems, and leadership to better serve our community and deliver measurable impact for youth and families.

• Mission: Create and support mentoring relationships that ignite the power and promise of youth
• Values: Relationships • Belonging • Youth-Centered • Continuous Learning & Improvement

Benefits

We care deeply about our employees and know holistic support is essential for our staff to carry out the BBBS mission. Our generous employment package includes medical, dental, vision and pet insurance, employer-paid long-term disability insurance, and life insurance, Health Savings Account (HSA) or Flexible Spending Account (FSA), paid time off accrual & 13 Paid Holidays, and 403(b) retirement plans with employer match.

We recognize the need for flexible scheduling and remote work. Employees are able to work with their supervisors to identify a schedule that works best for both them and the agency. 

Workplace Culture

BBBSTC is an mission-centered, inclusive workplace that strives to create a space where our 60+ employee's unique talents, learning styles and lived experiences are valued. We pride ourselves on our flexible scheduling and hybrid workspace. Creating an engaging work environment is an essential part of our culture. We uphold this commitment through staff surveys, stay interviews, professional development, and trainings. In addition, we hold monthly all staff meetings and gatherings, and provide the opportunity to join affinity groups (BIPOC, LGBTQIA+ and White Bodied Accountability), and agency committees (Values in Action, Engagement & Connection, and Building & Safety).

Our Hiring Process

Our People & Culture team is committed to a person-first centered approach to our hiring process. We believe in a respectful experience for all parties involved. Candidates can apply online at bigstwincities.org/careers. Include a cover letter and resume. For all positions, our hiring process includes a Zoom screen and in-person panel interviews, reference and background checks for final candidates. All staff are required to be fingerprinted through the Bureau of Criminal Apprehension (BCA) within the first week of employment. 

Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources team at careers@bigstwincities.org. At this time, we are unable to provide company sponsored visas and are only considering candidates who are eligible to work in the United States. 

The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position. Employees may be required to perform other functions not specifically addressed in this job description.

P.S. Please take the necessary steps to allow the BBBSTC (@bigstwincities.org) and Paylocity (@paylocity.com) domains so that you receive all emails related to your application process. Also, please make sure to check your spam folder as emails from BBBSTC and/or Paylocity can be marked as spam.