Senior Associate Talent Alignment Manager, Tax

General information

Description & Requirements

As part of our Talent Alignment Group (TAG), the Talent Alignment Manager works closely with Managers and Partners to ensure engagements are staffed appropriately and enables our practices to leverage the right talent, on the right clients, at the right time. Our team strives for the efficient and effective deployment of our firm’s talent with a strong focus on ensuring people are provided with opportunities to grow professionally while balancing the needs of the business and the firm’s client.

What You Will Do:

• Scheduling of talent to appropriate client assignments based on timing, travel, levels, skills, and other necessary requirements
• Utilizing scheduling tools to forecast hours, track/manage utilization, and monitor overall headcount, chargeable hours, and overtime to ensure work is distributed appropriately
• Managing open needs by identifying solutions as well as anticipating potential conflicts and proactively managing them by generating ideas and surfacing alternative solutions
• Collaborating with engagement teams to maintain an updated scheduling system with realistic information to ensure accurate reporting and forecasting
• Maintaining a solid understanding of the skills, experiences, and career goals of professional staff to ensure optimal client assignments alignments; ensuring skills and interest profiles are updated regularly as required
• Maintaining a strong pulse on current and future needs and capacity.
• Analyzing resource data / identifying trends around key data and metrics such as availability, utilization, actual vs scheduled variance data, team leverage, and open needs
• Collaborating with the leaders to ensure consistency and alignment with strategy, elevating areas of opportunity, concern, or performance challenges
• Building strong relationships with client serving personnel at all levels as well as collaborating closely with other Internal Firm Services teams (e.g., Human Resources, Talent Acquisition, Learning & Development, Operations)
• Collaborating with peers to innovate, educate and promote consistent firm-wide resource management practices.
• May serve as a manager or coach for lower-level resource management staff.
• Works effectively across multiple offices and with virtual teammates and can build strong relationships remotely
• Adapts to change and is skilled in productively managing people’s reaction to it; is a demonstrated change agent
• A results-oriented mindset with the ability to be decisive and impartial
• Ability to balance competing priorities, requests and needs of various stakeholders
• Can “think on your feet” to problem solve issues Asks tough questions and holds people accountable in a way that maintains trust and respect
• Can successfully operate in a fast-paced environment
• Excellent organizational, time management, and written and verbal communication skills
• Manages sensitive and confidential information with discretion and maintains confidentiality in interactions

Minimum Qualifications:

• Bachelor’s degree from an accredited institution
• 5 or more years of tax client service experience
• Strong technical and analytical skills, including data management and manipulation capabilities
• Strong proficiency with Microsoft Office applications with exceptional Excel skills
• Willingness to work a schedule that exceeds 40 hours per week
• Moderate business travel expected