Senior Accounts Payable Analyst

Position Summary

The Senior Accounts Payable (AP) Analyst supports accurate, timely, and compliant Accounts Payable operations within a high-volume Finance Shared Services environment. This role is responsible for complex invoice processing, exception resolution, vendor and stakeholder support, payment assistance, reconciliations, reporting, and continuous improvement across the procure-to-pay process. The position partners with internal business teams and external vendors to resolve issues, support service level expectations, and maintain strong internal controls.

Key Responsibilities

Essential Responsibilities

• Process, review, and analyze complex PO and Non-PO invoices using SAP S/4HANA and OpenText VIM.
• Research and resolve invoice exceptions, blocked invoices, match discrepancies, workflow delays, duplicate invoice concerns, and aged items.
• Support 3-way match processes by validating invoices against purchase orders, receipts, pricing, freight, and contract terms.
• Monitor AP work queues, aging reports, and exception activity to ensure timely resolution in accordance with established service levels.
• Serve as a senior resource for vendor and internal stakeholder inquiries related to invoice status, payment timing, account discrepancies, and documentation requirements.
• Partner with Procurement, Receiving, business requestors, approvers, Treasury, Tax, and vendors to resolve invoice and payment issues.
• Prepare and support vendor reconciliations, open-item reviews, accrual support, aging analysis, payment research, and month-end close activities.
• Review escalated employee expense items in Concur and support compliance with company travel and expense policies.
• Maintain accurate, audit-ready documentation and support compliance with company policies, SOX controls, tax requirements, and Shared Services procedures.
• Identify recurring issues, recommend process improvements, and support standardization, automation, reporting, and continuous improvement initiatives.
• Provide guidance to AP team members and business users on invoice requirements, workflow expectations, and AP procedures.

Required Qualifications

Education

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• Associates Degree in Accounting, Finance, Business Administration, or a related field with 3 additional years of experience 

Experience

• Minimum of 5 years of progressive Accounts Payable experience, preferably in a Shared Services Center, large enterprise, or high-volume transaction processing environment.
• Experience processing and resolving PO and Non-PO invoices, including complex exceptions, workflow issues, and match discrepancies.
• Working knowledge of end-to-end procure-to-pay processes, including invoice processing, vendor support, payments, reconciliations, and month-end activities.
• Strong analytical, research, and problem-solving skills with the ability to identify root causes and recommend practical solutions.

Technical Skills

• Experience with JDE and SAP S/4HANA Accounts Payable processing and reporting.
• Experience with OpenText Vendor Invoice Management (VIM) for invoice workflow, exception handling, and research.
• Experience with Concur Expense and/or Invoice solutions preferred.
• Strong Microsoft Excel skills, including formulas, filters, Pivot Tables, lookups, reconciliations, and data analysis.
• Ability to use AP reports, dashboards, aging reports, and transaction-level detail to support issue resolution and operational reporting.

Knowledge & Competencies

• Strong knowledge of Accounts Payable principles, invoice matching, payment support, reconciliations, and internal controls.
• Ability to work accurately and efficiently in a fast-paced Shared Services environment with high transaction volume and defined service levels.
• Excellent attention to detail, organization, documentation, and follow-through.
• Strong communication and customer service skills with the ability to work professionally with vendors, business partners, and cross-functional teams.
• Ability to prioritize multiple deadlines, escalate risks appropriately, and provide guidance to less experienced team members.

Preferred Qualifications

• Experience in a multinational, multi-entity, or Shared Services Center environment.
• Knowledge of SOX compliance, audit requirements, tax considerations, and AP control frameworks.
• Experience supporting AP transformation, automation, standardization, KPI reporting, SLA tracking, or process improvement initiatives.