Senior Accounting Assistant - Small Claims Coordinator
City of Edmonton • Edmonton, Canada • Full Time
Posted on Fri, Jun 5, 2026
- Successful completion of a recognized accounting diploma
- A minimum of 3 years of progressively responsible accounting experience, including accounts receivable, account analysis, report preparation, and financial tracking
Assets:
- iVos System experience would be an asset
- Knowledge of Insurance Law is an asset
Skills required for success:
- Proficient knowledge of computer-based financial systems, database or related business applications, including SAP
- Proficient skills in using Google Applications (Docs, Sheets) and Microsoft Office Suite (Word, Excel)
- Knowledge of accounting, administrative procedures and regulations
- Thorough operational understanding of the Alberta Statute of Limitations Act, POPA, ATIA, GAAP, GST procedures
- High-level mediation, negotiation, and conflict resolution skills necessary to navigate emotionally charged or resistant customer files while establishing equitable payment plan agreements
- Proven track record of cultivating reliable partnerships across a matrix organization and diverse operational branches
- Significant skill and ability to analyze information and think logically in determining the most appropriate course of action required
- Proven ability to develop, implement and evaluate process improvements in a continuous improvement setting
- Effective communication skills with courteous, positive problem solving
- Strong attention to detail and focus on ensuring accuracy of work
- Demonstrated ability to achieve results in the context of a respectful, inclusive and service-minded team
- Alignment to our Cultural Commitments and Leadership Competencies (https\://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
- Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position
- There may be a cost associated with this requirement
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
- Applicants may be tested
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https\://bit.ly/COEbenefits.
Up to 1 permanent full-time position
Hours of Work: 40 hours per week
Salary Range: $37.552 - $47.170(Hourly) ; $78,408.58 - $98,490.96(Annually)
Recruitment Consultant: KE/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Are you an analytical, detail-oriented accounting professional with a talent for investigation and dispute resolution? Do you excel at navigating and driving financial recoveries within a fast-paced environment? The Financial Services Department is seeking a high-caliber professional to step into the role of Senior Accounting Assistant - Small Claims Coordinator.
In this critical capacity, you will oversee the strategic management and end-to-end recovery of complex outstanding receivables, civil claims, and uninsured property damage costs paid by the City. Acting as a senior technical liaison, you will navigate intricate litigation files, manage partnerships with external legal counsel and collections agencies, and execute robust internal financial controls to safeguard municipal revenue.
What will you do?
- Manage the transition of high-risk Accounts Receivable files to retained external counsel, ensuring strict compliance with the Alberta Statute of Limitations and filing timelines
- Execute proactive enforcement steps on filed judgments, managing the collection lifecycles and tracking enforcement records within core corporate financial databases
- Conduct thorough investigations of third-party property damage incidents, gathering and compiling multi-source evidence data
- Manage bankruptcy accounts, drafting and processing official Proof of Claims for outstanding balances
- Reconcile multi-year customer accounts and financial ledger records to uncover, analyze, and resolve deeply rooted discrepancies
- Structure management reports tracking small claims performance, payment plan trends, write-offs, and AR aging profiles
- Generate and analyze monthly AR interest impact reports, executing Journal Vouchers to reallocate external credit card commission fees and search charges back to operational areas
- Prepare comprehensive working papers and reports to facilitate seamless year-end corporate financial close activities and satisfy internal/external auditor reviews.
- Serve as the first-tier point of contact for complex inquiries from citizens, and internal departments
- Actively assist the Billing Team Lead by monitoring corporate billing workflows, delegating operational tasks, and overseeing Transit operations requests
- Provide senior oversight for secure transit cash reconciliations, armored transport scheduling, and annual transit lost and found general ledger compliance
- Research, document, and pilot new operational workflows to enhance internal financial controls, while actively leading system testing for AR application updates
Connect with us!