Risk Manager

Mosaic Human Capital Solutions is conducting a confidential search for an experienced Risk Manager on behalf of a well-established San Antonio organization. This role is ideal for a hands-on risk management professional who enjoys improving processes, managing claims and insurance programs, and helping strengthen organizational risk management practices within a stable and mission-driven environment.

The organization is seeking someone who can take ownership of risk management operations, serve as a key resource for internal stakeholders, manage insurance-related processes, and help strengthen programs related to claims administration, loss prevention, driver safety, and insurance renewals.

Position Summary

The Risk Manager will oversee claims management, insurance administration, risk reporting, and loss prevention activities across the organization. This individual will work closely with executive leadership, insurance brokers, third-party administrators, and operational leaders to support risk management initiatives and ensure effective stewardship of the organization’s insurance and risk programs.

This is a highly visible role reporting directly to executive leadership.

Key Responsibilities

• Manage property claims, including reviewing adjuster reports, evaluating coverage issues, approving estimates within authority limits, and escalating matters as appropriate

• Manage pre-litigation liability claims and auto physical damage claims in coordination with third-party administrators

• Oversee workers’ compensation claims, support resolution strategies, and participate in claims review meetings

• Maintain accurate risk and insurance records within the organization’s Risk and Insurance Management System

• Generate reports related to claims activity, loss trends, underwriting information, and insurance program performance

• Analyze claims and operational data to identify emerging risks, loss control opportunities, and process improvement initiatives

• Coordinate insurance renewals, including gathering underwriting information, preparing applications, reviewing coverage terms, and evaluating proposals

• Maintain schedules of values for insured assets including property, vehicles, and equipment

• Issue certificates of insurance and coordinate specialty insurance documentation requests

• Support driver safety and fleet risk management initiatives, including MVR reviews, driver qualification processes, and training compliance

• Develop and implement policies, procedures, and best practices that support continuous improvement within the risk management function

• Serve as a primary resource for internal departments regarding risk management processes and insurance-related matters

• Protect confidential information related to claims, investigations, financial matters, and organizational operations

• Perform other duties as assigned

Qualifications

• Bachelor’s degree in Risk Management, Business, Finance, or a related field preferred

• Minimum of seven (7) years of experience in risk management, insurance, claims administration, or a related field

• Ten (10) years of relevant experience may be considered in lieu of a degree

• Experience managing casualty, liability, property, and physical damage claims required

• Workers’ compensation claims management experience preferred

• Strong understanding of risk management principles, insurance programs, claims administration, and loss prevention strategies

• Experience analyzing data to identify trends, emerging risks, and opportunities for operational improvement

• Experience developing and improving processes, procedures, and internal controls

• Experience using Risk Management Information Systems (RMIS) or similar databases preferred

• Advanced Microsoft Excel skills, including formulas, pivot tables, and data analysis

• Professional certifications such as CPCU, ARM, CRM, or similar credentials preferred

• Strong project management, analytical, problem-solving, and organizational skills

• Excellent written and verbal communication skills

• Ability to manage sensitive information with discretion and professionalism

• Valid driver’s license, reliable transportation, and proof of insurance required

Compensation & Benefits

• Competitive compensation based on experience

• Full-time exempt position

• Stable organization with a strong commitment to long-term success

• Opportunity to make a meaningful impact on claims management, insurance administration, and risk mitigation strategies

• Comprehensive benefits package available

Work Environment

• 100% on-site position in San Antonio

• Monday through Friday schedule

• Occasional local travel within the San Antonio area

• No overnight travel is anticipated

Mosaic Human Capital Solutions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status.

Applicants must be authorized to work in the United States. Employment offers are contingent upon successfully completing background checks and any applicable pre-employment requirements.