Risk Manager

Join a workforce where innovation and teamwork provide support to the community and citizens of Monroe County.

Compensation:

Job Description:

This position performs responsible, professional, lead, and/or supervisory work in developing, supervising, managing, and maintaining the County’s Risk Management program in accordance with Monroe County Ordinances.  The Risk Manager is assigned primary responsibility for management the County’s insurance programs, including procurement and administration of all property/casualty and liability policies and the uninsured loss fund Additionally, this position shall oversee, in coordination with the County Attorney or their designee, the processing of all liability claims, including investigation, notification to appropriate insurance carriers/adjustors, and handling of litigation with assigned defense counsel.  The Risk Manager shall supervise the Paralegal – Risk Management position.

ESSENTIAL JOB FUNCTIONS

• Procures all County insurance policies, including property, casualty, liability, and other supplemental coverage. Collaborates with the County Attorney or designee to implement contracts and secure approvals required to maintain such insurance in effect.

• Oversees management and administration of the County insurance program, ensuring current and accurate schedules of insured assets are maintained.

• Reviews and recommends insurance requirements in County contracts to ensure adequate risk protection and compliance with applicable policies and regulations.

• Prepares agenda items for contracts and other risk management issues presented to the Board of County Commissioners.

• Reviews contracts, purchase orders, grant agreements, and related items to confirm sufficiency of insurance and indemnification provisions. Collaborates with the County Attorney or designee to recommend and implement modifications as required.

• Oversees review and approval of Use of Property Requests to confirm compliance with Risk Management standards for insurance and indemnification. Delegates to Paralegal – Risk Management as needed

• Oversees review and approval of certificates of insurance for compliance with contract requirements and Risk Management standards. Delegates to Paralegal – Risk Management as needed. Advises and collaborates with other County departments as required.

• Reviews and approves small contracts and agenda items to ensure compliance of contracts and insurance certificates with Risk Management standards.

• Exercises professional judgment and initiative in analyzing and resolving complex risk management and claims issues.

• Assumes primary responsibility for processing liability claims against the County, including initial investigation, evaluation, and reporting to insurance carriers or third-party adjusters as appropriate. Manages settlement or recommends settlement of claims in accordance with Sec. 2-188 of the Monroe County Code and collaborates with assigned defense counsel on claims in litigation.

• Interacts with members of the public, County employees, and external parties to address and resolve claims in a manner that protects County interests and ensures lawful and efficient claim resolution.

• Evaluates incident reports involving County personnel, property, or operations to assess liability exposure and direct investigations and evidence collection to support the County’s defense in potential claims.

• Makes recommendations and decisions affecting departmental operations and may influence other departments, services, or County-wide activities.

• Analyzes and interprets risk-related data, reports, and trends to identify exposures and develop mitigation strategies.

• Identifies and resolves complex operational and contractual issues through analytical and problem-solving approaches.

• Collaborates with the County Attorney or designee to prepare the annual Risk Management operational budget. Calculates estimated annual insurance premiums and recommends appropriate budget allocations.

• Prepares annual internal service billings to allocate Risk Management operational expenses proportionally to appropriate cost centers.

• Administers the Monroe County uninsured loss fund as provided by Sec. 2-188 of the Monroe County Code.

• Coordinates payment of settlements and judgments in collaboration with the Risk Administrator, County Attorney, or designee.

• Ensures the timely preparation and submission of required reports.

• Confers with consultants and adjusters regarding insurance coverage and reimbursements.

• Responds to requests from Administration, the Board of County Commissioners, Constitutional Officers, and departments such as the Sheriff’s Office, Solid Waste, and Airports for risk assessments and recommendations.

• Maintains effective working relationships with County officials, department heads, external agencies, and the public to coordinate risk management initiatives and ensure compliance with County procedures.

• Trains, assigns, and reviews the work of staff engaged in risk management or related technical functions to ensure accuracy and compliance with policies and regulatory standards.

• Serves in a lead or senior capacity over assigned personnel, providing technical guidance, performance feedback, and professional direction under the supervision of higher-level management or the County Attorney’s Office.

• Responsible for personally knowing and following the County’s Personnel Policies and Procedures, Administrative Instructions, Department Operating Procedures, and applicable Statutes and Regulations.  Responsible for ensuring others also adhere to these standards.

• Performs other related job duties as assigned.

• In the event of special, emergency, or disaster situations, employee may be required to work schedules other than those for which they are regularly scheduled in any capacity deemed appropriate.

QUALIFICATIONS

Education and Experience:

A Bachelor’s Degree or higher required. Certification in Risk Management (ARM) preferred. Alternatively, at least five (5) years of progressively responsible experience in the field of public-sector Risk Management may be substituted for that discipline's certification.

Special Qualifications:

None.

Knowledge, Skills, and Abilities:

• Ability to oversee the work of a team engaged in providing specific services, completing specific projects, or assisting other units.

• Ability to perform work that encompasses advanced technical, legal, or mathematical concepts.

• Ability to make decisions that govern the activities of staff members; work directly impacts other workers, citizens, or both.

• Ability to oversee and manage work involving multiple units; work regularly with other managers to successfully meet the goals and objectives of the organization.

PHYSICAL DEMANDS

The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Additionally, the following physical abilities are required:

• Handling: Picking, holding, or otherwise working, primarily with the whole hand.

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.

• Manual Dexterity: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.

• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.

• Speaking: Expressing or exchanging ideas by means of the spoken word, including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.

• Talking: Expressing or exchanging ideas by means of the spoken word, including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

WORK ENVIRONMENT

Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.

Monroe County has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

Equal Opportunity Employer: Monroe County does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, or military service in employment or the provision of services.

Empleador de Igualdad de Oportunidades: El Condado de Monroe no discrimina por motivos de raza, color, origen nacional, género, religión, edad, discapacidad o servicio militar en el empleo o la prestación de servicios.

Veterans Preference according to Florida State Statute 295.07: Certain service members and veterans, and the spouses and family members of the servicemembers and veterans, receive preference and priority in employment by the state and are encouraged to apply for the positions being filled.
Preferencia de Veteranos de acuerdo con el Estatuto del Estado de Florida 295.07: Ciertos miembros del servicio y veteranos, y los cónyuges y familiares de los miembros del servicio y veteranos, reciben preferencia y prioridad en el empleo por parte del estado y se les alienta a solicitar los puestos que se están llenando.