Risk Manager
Bluegrass Hospitality Group • Lexington, KY • Full Time
Posted on Sat, May 2, 2026
Risk Manager
At Bluegrass Hospitality Group, we’re committed to creating exceptional experiences for our guests and our team members. As we continue to grow, we’re looking for a Risk Manager who will help protect our business by ensuring strong, consistent processes around insurance, claims, and incident management, while providing visibility into trends that help us improve over time.
What You’ll Do
You’ll play a key role in managing how we handle incidents and claims across the organization, while partnering with teams to improve consistency and reduce risk.
Own the day-to-day management of workers’ compensation and general liability claims
Serve as the primary point of contact with insurance carriers, brokers, and third-party administrators
Ensure timely and accurate reporting, documentation, and follow-up on all claims and incidents
Track and report on claims trends, helping leadership understand where risks are occurring
Provide guidance to restaurant leaders on proper incident reporting and documentation
Support the insurance renewal process and maintain coverage documentation
Assist with liquor licensing and risk-related compliance processes
Support new store openings by ensuring insurance and licensing requirements are in place
Collaborate with HR and Training to provide insights that support safer operations
Assist during major incidents or crisis situations as needed
What We’re Looking For
Requirements
Experience supporting claims management, insurance processes, or risk-related functions
Working knowledge of workers’ compensation and general liability claims processes
Ability to coordinate with insurance carriers, brokers, or third-party administrators
Strong organizational skills with the ability to manage multiple priorities and deadlines
Clear communicator who can work effectively with both field and corporate teams
Proficiency in Microsoft Excel and basic reporting tools
Preferred / Nice-to-Have
Experience in restaurant, hospitality, or multi-unit operations strongly preferred
Prior experience in claims management or risk management roles
Exposure to insurance renewals or broker coordination
Familiarity with incident reporting systems or safety programs
Bilingual (English/Spanish) is a plus
What Success Looks Like
Claims are handled accurately, consistently, and on time
Leadership has clear visibility into risk trends
Restaurant teams are supported and confident in incident reporting processes
Insurance and compliance requirements are met without disruption
Work Environment and Expectations
This is a full-time, office-based role with occasional travel to support restaurant operations and new store openings. As an exempt position, this role requires flexibility to meet business needs, including responding to time-sensitive incidents when necessary.
Why Join BHG
At BHG, we believe in doing things the right way for our guests, our communities, and each other. This role is an opportunity to help shape how we manage risk as we grow, while working alongside a team that values collaboration, accountability, and continuous improvement.