Risk Manager

Reports To: CFO/Department Head of Administration 

Schedule: Monday-Friday 8:30 am - 5:00 pm  

Status: Exempt, Full-time

Summary: Under the direction of the CFO/Department Head of Administration, the Risk Manager will: manage workers’ compensation, property, auto, and pre-litigation liability claims; maintain an accurate schedule of values; act as the primary point of contact for the location; and assist in the procurement of insurance. 

Position Responsibilities:

• *Manage property claims by obtaining & reviewing independent adjuster reports, making a coverage determination, approving estimates within defined authority & elevating others to the Risk Director; communicating with the Construction Manager(s) regarding the restoration process; tracking the finances of large loss claims and seeking indemnity from insurance carriers.  
• *Manage pre-litigation liability claims and auto physical damage claims by supervising the activities of the third-party administrator: claim investigations, coverage & liability decisions, and bodily injury evaluations through the portal or claim reviews; maintaining appropriate reserve levels based on recommendations by TPA; granting authority to the TPA for BI evaluations within defined authority and elevating others as appropriate.  
• *Manage the workers’ compensation claims by ensuring compliance. Develop and execute resolution plan, advocate for accurate claims resolution, and attending quarterly claim reviews. 
• *Issues general certificates of insurance and coordinate with the broker to obtain specialty certificates of insurance; provide locations with proof of financial responsibility for archdiocesan vehicles. 
• *Establish and maintain appropriate and informative data points in the RIMS. Generate various reports on loss trends, underwriting data, financial data, and overall analysis of the insurance program. Use data to make recommendations to management for policy or procedural changes to prevent and mitigate losses and improve the insurance program.
• *In collaboration with the CFO/Department Head of Administration, develop, implement, and maintain processes for continuous improvement.
• *Develop and maintain compliance with the driver safety program by ensuring required documents are submitted, processing MVR checks, analyzing driver information for eligibility, and ensuring completion of the drivers’ safety course.  
• *Act as the primary point of contact for locations regarding risk processes and procedures and answer questions and refer questions that fall outside of the scope of this position to other appropriate party. 
• Compile and maintain a schedule of values, including property and autos, which will be used for underwriting purposes. Evaluate and process requests for changes in values, update Risk and Insurance Management System (RMIS), and notify the Business Office, broker, and appraiser. 
• Participate and assist in the procurement or renewal of insurance coverages by preparing values for submission to the broker, completing insurance applications, reviewing insurance coverages, identifying coverage gaps, determining appropriate retention levels, setting premium expectations, analyzing broker proposals, and submitting proposals to the CFO/Department Head of Administration for approval.  
• Adhering to safety training and protocols on a daily basis, and taking precautionary measure to ensure the safety and well-being of self, others.   
• Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information, services rendered to clients, donors names and gifts, internal and external investigations or results of any investigations, and financial information.
• Adherence to the Code of Conduct and the Faith and Moral Policy is mandatory.
• Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• Performs other duties as assigned.

Minimum Qualifications:

Education:

• Bachelor’s degree in Risk Management, Finance or other business-related field. Ten (10) years of Risk Management or Insurance experience may be used in lieu of a bachelor’s degree. 

Experience:

• Minimum of seven (7) years’ experience in a claims management and/or risk manager role. 
• Experience with casualty and physical damage claims, required.
• Experience in analyzing data to identify loss trends, emerging risks, loss control opportunities and creating plans to mitigate losses, target loss control efforts and eliminate risk transfer gaps.  
• Experience in developing, maintaining, and implementing processes for continuous improvement. 
• Experience using a RMIS system or other SQL database preferred.
• Experience with statistical software, preferred.

License and Credentials:

• CPCU, ARM, CRM or similar certification preferred 
• Reliable transportation
• Valid driver license
• Valid vehicle insurance

Minimum Knowledge and Skills: 

• Must have strong working knowledge of risk management principles and practices;
• Experience with computer software and proficient with Microsoft Office Suite; 
• Ability to use excel to create formulas, run pivot tables, consolidate data, etc.; 
• Must have strong adaptability skills;
• Must have strong project management and analytical skills;
• Excellent time management skills with a proven ability to meet deadlines;
• Must be detail oriented, organized, self-motivated, work well independently and on a team;
• Must have good written and verbal skills;
• Must have good critical thinking and problem solving skills.

Travel Requirements: Travel requirements for the position includes less than 10% local and 0% overnight.