Revenue Operations Manager

Description

Hi, We’re AppFolioWe’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.The Revue Operations Manager will be part of a high-performance and collaborative sales operations and enablement team. This role will encompass many aspects of operating a best in class sales organization including Go-to-market (GTM) planning, sales forecasting, business operations, and data analytics. This individual will have a deep understanding of our sales process, business initiatives, sales drivers, and our growth targets. A successful candidate in this role will be a key player in collaborating with Sales and Business leaders to identify and activate opportunities for improvement to achieve growth in each market segment.Example projects include identifying business whitespace, building reporting infrastructure and executive dashboards, supporting pipe review cadences and business growth initiatives, and assisting in annual planning and monthly forecasting.Your impact

• Serve as strategic business partner to sales leaders to support performance reporting, KPI tracking, forecasting, and overall business performance.
• Develop and maintain reports and dashboards that track business objectives/key results to accurately gauge the success of the business and help increase sales productivity.
• Derive meaningful, actionable insights and specific recommendations from  sophisticated business analyses and advanced modeling to improve GTM effectiveness.
• Create and deliver presentations with data-driven insights and a strategic narrative for senior executives.
• Participate in the annual business planning process for the sales team through support with capacity planning, territory carving and quota setting.
• Partner in determining the set of tools, automation, and processes needed to scale with the business.
• Work cross-functionally with other business units teams including Marketing, Business Systems, and Finance

• Self Starter: Ability and expectation to take initiative; Someone who can work with minimal supervision and input to identify and execute against strategic business initiatives
• Efficiency: Able to produce significant output with minimal wasted effort.  Successfully manage multiple projects from execution through to implementation and optimization
• Communication: Able to provide a clear communication regarding strategy (what we are doing, why, how it impacts) and present it in a clear, articulate, real, and consistent way across all levels, internally and externally
• Analytical Skills: Able to draw insightful conclusions from data. Deliver timely insights that contribute to driving performance; Effective at developing and maintaining performance dashboards and business intelligence
• Flexibility / Adaptability: Adapts quickly to changing priorities and conditions.  Agile and can lead effectively through change. 
• Technical Expertise:  Experience in S&M SaaS operations teams utilizing SFDC reporting and analytics platforms to deliver insights. Experience in Tableau, SQL, Advanced Excel/Google Sheets is a plus.
• Growth Mindset: Positive, owns outcomes and takes responsibility for actions and relationships.
• Honesty / Integrity: Does not cut corners ethically, earns trust and maintains confidences (this role will have access to company and personal confidential information).

• 3+ years of experience in management consulting, finance, sales operations, business operations, or an analytical/operational role
• BA/BS degree or equivalent work experience
• Advanced Excel Modeling / Analytical skills and CRM Reporting experience
• Strong experience with Salesforce, SQL and Tableau preferred
• Experience in software or services industry is a plus
• Experience within a scaling organization in a fast paced, high growth environment 
• Has strong analytical skills and a structured approach to solving unique business problems

About AppFolio

AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.

Why AppFolio

Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.

Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.

Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.

Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Paddle as One.

Learn more at appfolio.com/company/careers

Statement of Equal Opportunity

At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at AppFolio.