Retail and Senior Accounting Assistant

Why choose the College of Lake County for your next opportunity?

The College of Lake County (CLC) offers a competitive salary, excellent benefits that includes Blue Cross Blue Shield of Illinois health, Delta Dental and Superior Vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a compressed work week in the summer (Closed Fridays!), generous vacation, sick and personal time off and 14 paid holidays each year.

Some benefits will not be available for Part-Time or Part Time Staff Under 20 Hours (ex: health insurance).

Position Title:

Job Summary:

Job Description:

Student / Customer Service – 50%

• Operates a cash register and processes transactions including cash, check, credit card, and financial aid payments.

• Accurately receives and checks in merchandise and merchandise transfers.

• Processes customer returns and re-stocks returned merchandise as appropriate.

• Provides customer service by responding to questions and assisting students, faculty, and staff.

• Updates and distributes department communications and information as needed.

• Coordinates with Accounts Payable regarding invoice processing and payment status.

Department Operations and Procedures – 40%

• Opens and closes bookstore operations following established procedures.

• Prepares bank deposits and daily sales documentation for all Grayslake bookstore locations.

• Reconciles credit card statements and resolves discrepancies.

• Reviews and processes Auxiliary Services invoices to ensure accuracy with contractual agreements; researches discrepancies, maintains billing records and communications, and submits invoices for payment.

• Assists with processing bookstore invoices and submitting them for payment.

• Enters required financial aid data; sorts, organizes, and prepares financial aid documentation for submission to the Grayslake bookstore.

• Collaborates with bookstore staff to complete inventory counts, semester textbook inventories, and fiscal year-end inventory processes.

• Processes departmental charge transactions.

• Prices and stocks general merchandise and creates merchandise displays as needed.

Other Duties 10%

• Participates in cross-departmental initiatives and campus events
• Identifies and recommends process enhancements to improve efficiency and service delivery
• Performs other duties as assigned to support department and institutional objectives

Physical: Primary functions require ability to remain in a stationary position (sit and/or stand) greater than 50% of the time; to occasionally stoop, bend, kneel, reach; to lift, carry, push, and/or pull up to 10 pounds frequently and occasionally up to 20 pounds; to regularly operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; the ability communicate to exchange information; and the ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions.

Environmental: Work will often occur in an office setting; where temperatures may fluctuate between high and low temperatures occasionally; may experience varying noise levels occasionally.

Vision: Ability to observe in a near visual range with or without correction or reasonable accommodation. 

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Qualifications

• High School Diploma or equivalent required.
• Minimum of one (1) years of retail or customer service, and finance,/accounting, preferably in an educational or bookstore environment.
• Cash handling experience.
• Ability to work at all campus bookstores if needed.
• Working proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines independently for routine work, with support for new or complex tasks. 
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment. 

Desired Qualifications

• Prior experience working with inventory control and accounting systems.
• Experience working with computer information systems used for student and employee data and reporting such as Workday.  

Work Schedule

8:00am - 1:00pm Monday - Friday

• Works occasional Saturdays to coincide with the beginning of semester or Campus events
• At times may be used to cover shifts at another campus

Pay

$16.38/hour

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EEO Statement

College of Lake County is an Equal Opportunity Employer with a policy of non-discrimination. Qualified applicants are considered without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history).