Registration and Tax Resolution Specialist

About the role

We’re looking for someone who loves solving problems, researching answers, and helping customers understand complicated transactions. If you’ve ever enjoyed figuring out why numbers don’t match, tracing discrepancies through documentation, or becoming the go-to expert on complex rules and regulations, you’ll thrive here

What you'll do

• Investigate tax, title, and registration discrepancies
• Analyze DMV receipts, registration documents, and tax calculations
• Research state-specific regulations and exceptions
• Help dealerships understand complex transaction outcomes
• Diagnose why calculated fees differ from fees assessed by state agencies
• Partner with product and operations teams to improve calculation accuracy
• Become a subject matter expert in vehicle tax and registration compliance

Qualifications

• You enjoy solving puzzles and researching answers
• You naturally investigate when something doesn’t make sense
• You are comfortable working with numbers and calculations
• You communicate complex topics clearly
• You pay attention to details without losing sight of the bigger picture
• You like becoming an expert in a specialized subject