Quality Audit Manager

Quality Audit Manager

At Salas O’Brien, we are engineered for impact. Our team members work on meaningful projects, live our values of inspiring, achieving, and connecting, and build high-impact careers with strong total rewards and long-term growth opportunities.

About Us:

Impact Cx, a certified commissioning firm and specialized subsidiary of Salas O’Brien, delivers hands-on commissioning services for complex facilities and mission-critical infrastructure. We combine focused commissioning expertise with the resources, mentorship, and career pathways of a multidisciplinary engineering firm.

Job Summary: The Quality Audit Manager leads the Impact Cx Quality Audit Program and supports the Quality Management System by auditing commissioning deliverables, identifying trends and risks, driving corrective actions, and partnering across the business to improve consistency, compliance, and project delivery quality.

Responsibilities:

Quality Audit Program Management

• Develop, maintain, and continuously improve the Impact Cx Quality Audit Program, including audit schedules, methodologies, scoring criteria, and reporting requirements.
• Audit commissioning deliverables, QA/QC reports, test documentation, issue logs, plans, reports, closeout packages, and supporting project documentation.
• Track audit findings, trends, recurring issues, corrective actions, and compliance with procedures, templates, standards, and work instructions.
• Provide quality metrics, trend reports, and recommendations to leadership.

Project and Deliverable Auditing

• Verify project teams meet contractual requirements, company standards, client expectations, and document control requirements.
• Assess completeness, consistency, traceability, accuracy, and readiness of deliverables prior to issuance when required.
• Identify opportunities to improve deliverable quality, consistency, efficiency, and reliability.

Quality Management System (QMS) Support

• Support implementation, maintenance, and improvement of the Impact Cx Quality Management System, including policies, procedures, work instructions, forms, templates, and quality documentation.
• Facilitate corrective actions, preventive actions, root cause analysis, lessons learned, and process improvement efforts.
• Monitor effectiveness of improvements and support organizational quality objectives.

ISO 9001 Compliance and Continuous Improvement

• Promote ISO 9001 principles, quality management best practices, internal/external audits, management reviews, and certification efforts.
• Help departments understand quality requirements, identify process risks, and implement compliant, efficient processes.
• Lead continuous improvement initiatives that strengthen consistency, quality, and operational performance.

Cross Functional Collaboration

• Partner with Operations, Quality, Project Management, Finance, Business Development, Human Resources, and Executive Leadership to address audit findings, process gaps, and improvement opportunities.
• Build strong cross-functional relationships and support adoption of quality initiatives, standards, and best practices.
• Serve as a trusted advisor on quality, compliance, and process improvement matters.

Training and Development

• Develop and deliver training on quality processes, audit requirements, documentation standards, and QMS procedures.
• Coach project teams on quality expectations, process compliance, accountability, and continuous improvement.

Reporting and Analytics

• Develop dashboards, scorecards, metrics, and trend analyses to monitor quality indicators and organizational risks.
• Present audit results and strategic recommendations to management and executive leadership.

Knowledge, Skills, and Abilities

Technical Knowledge

• Strong understanding of commissioning, QA/QC, project delivery, project lifecycle, and document control requirements.
• Knowledge of data center commissioning, building systems commissioning, quality assurance practices, and quality management systems preferred.
• Familiarity with continuous improvement methodologies and quality documentation standards.

ISO and Quality Systems

• Strong understanding of ISO 9001 principles, quality management requirements, and internal/external audit practices.
• Ability to develop, interpret, and improve policies, procedures, standards, and work instructions.

Analytical Skills

• Exceptional attention to detail, organization, auditing, investigative, and problem-solving skills.
• Ability to identify trends, root causes, process failures, risks, and improvement opportunities in large volumes of technical documentation.

Communication and Collaboration

• Excellent written, verbal, facilitation, and presentation skills.
• Ability to influence without direct authority and communicate quality expectations clearly across all organizational levels.
• Demonstrated ability to collaborate effectively with cross-functional teams.

Leadership Competencies

• Accountability, integrity, professional judgment, strategic thinking, adaptability, collaboration, relationship building, client focus, and continuous improvement mindset.

Qualifications

Required

• Bachelor’s degree in Engineering, Construction Management, Quality Management, Business, or related field, or equivalent education and experience.
• Minimum 7 years of experience in quality, commissioning, project management, construction, operations, or a related field.
• Minimum 3 years leading quality initiatives, audits, process improvement efforts, or quality programs.
• Strong knowledge of commissioning processes, project documentation requirements, and cross-functional stakeholder engagement.

Preferred

• ISO 9001 Internal Auditor/Lead Auditor, ASQ Quality Auditor, Quality Engineer, or related certification.
• Experience in mission critical or data center environments and implementing or managing a formal Quality Management System.
• Experience developing KPIs, dashboards, and quality reporting programs.

Location: United States, Remote 

Travel: 25-50%

Compensation & Benefits:

The expected base salary range for this role is $135,000 to $180,000 USD per year. Actual compensation will be determined based on skills, experience, qualifications, and location.

This role is also eligible for performance-based bonuses and a comprehensive U.S. benefits package, including medical, dental, and vision insurance; 401(k) with company match; paid time off and holidays; wellness and employee assistance resources; and professional development support.

For more information, visit our full benefits overview here.

Equal Opportunity Employment Statement

Salas O’Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws. Salas O’Brien will accommodate the disability-related needs of applicants as required by law.

Third-Party Agency Notice
Salas O’Brien does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.