Quality Audit Associate

Paradigm is in search of a remote Quality Audit Associate. This role will involve providing administrative assistance to the SPU Managers and Supervisors. The schedule for this position is Monday - Friday, 8 AM to 5 PM. The Quality Audit Associate is responsible for learning and adhering to account guidelines; using account guidelines to complete case billing audits; researching and investigating short pays, non-pays, and documents appropriately in the collections application; performing internal audits; and running queries with customer specific data.

Qualifications:

High school diploma or equivalent required; post-secondary education preferred. Excellent computer skills, especially with data entry. Intermediate to advanced Microsoft Outlook and Excel skills. Strong interpersonal communication skills, both verbal and written. Strong attention to detail. Organizational skills and ability to multitask and prioritize. Ability to exercise sound judgment and maintain confidentiality.