Professional Standards & Compliance Manager

The Professional Standards & Compliance Manager is a mid-level manager position responsible for coordinating, administering, and overseeing professional standards functions within the Regent University Police Department. This role supports departmental accountability, ethical conduct, policy compliance, and continuous improvement through fair, consistent, and legally sound practices. By upholding Regent University Police Department Core Values of S.E.R.V.I.C.E. (Sacrifice-Excellence-Respect-Vigilance-Innovation-Character-Endurance).

Operating within a collaborative management framework, the Professional Standards & Compliance Manager provides oversight, analysis, and guidance related to administrative investigations, policy development and review, accreditation support, training coordination, and organizational risk management. The role emphasizes professionalism, discretion, procedural fairness, and employee development, reinforcing a culture of trust, transparency, and service consistent with the department’s core values.

Work Location: Virginia Beach, VA 

Essential duties:

Professional Standards Program Management

• Coordinate professional standards activities in alignment with departmental policies, accreditation requirements, and supervisory direction.
• Assist the Deputy Chief in monitoring trends, identifying risk indicators, and recommending process improvements related to professional conduct and compliance.
• Oversee the hiring process and coordination functions in accordance with departmental and Human Resources procedures.

Administrative Investigations & Complaint Management

• Coordinate and conduct assigned administrative and internal affairs investigations consistent with established protocols, ensuring objectivity, confidentiality, and compliance with applicable legal requirements, including Garrity protections where applicable
• Prepare clear, objective, and well-documented investigative summaries and reports to support supervisory review and defensible outcomes
• Maintain secure investigative files in compliance with records retention, privacy, and confidentiality requirements
• Review, investigate, and provide a response notification to citizens' complaints
• Submit findings to the Deputy Chief for policy infractions and disciplinary actions recommendations

Policy Development, Review & Compliance Management

• Assist in drafting, reviewing, and maintaining departmental policies, directives, procedures, and related guidance to support clarity, consistency, and alignment with applicable laws, accreditation standards, university policies, and recognized law enforcement best practices, as assigned
• Support the development and (periodically) review of policies to promote lawful operations, procedural fairness, employee due process, risk management, and compliance with Human Resources standards and employment law
• Evaluate policy language for clarity, consistency, and potential operational or legal impact, and assist with revisions, implementation guidance, and training support as needed
• Maintain policy documentation, revision histories, and approval records in accordance with records retention and accreditation expectations
• Perform additional policy-related duties as assigned in support of departmental compliance and institutional objectives
• Stay informed about relevant General Assembly legislative actions and updates to the Code of Virginia, including amendments impacting law enforcement, to ensure compliance and support informed policy revisions, amendments, rescissions, and reviews

Training & Professional Development Support

• Provide mentoring and guidance to supervisors and personnel regarding professional standards processes, policy application, and procedural expectations, consistent with departmental directives and training objectives
• Attend staff training sessions and departmental command staff meetings as directed

Employee Wellness & Support Coordination

• Communicate wellness-related observations or concerns through appropriate subject-matter-expert channels and assist employees in accessing available support resources and services

Qualifications:

• High school diploma or GED required. An associate degree, bachelor’s degree, or master’s degree is preferred
• Minimum of two (2) years of experience in a supervisory, internal affairs, professional standards, or closely related role, with working knowledge of campus law enforcement operations, regulatory compliance, and applicable federal, state, and local laws

Candidates must:

• Demonstrate high-level critical thinking and decisive leadership to resolve complex, high-impact challenges; provide strategic direction while upholding confidentiality and institutional trust
• Exercise sound judgment, discretion, and professionalism in handling sensitive personnel, investigative, and institutional matters
• Maintain strict confidentiality in accordance with law, policy, and ethical standards
• Strong interpersonal, written, and verbal communication skills, including the ability to prepare professional reports, presentations, and policy-related documents and engage effectively with leadership, staff, and the public
• Proficiency with Microsoft Office applications and law enforcement technology platforms, including incident reporting, case management systems, and investigative tools; specialized skills in interviewing and assessment techniques preferred
• Ability to work independently with minimal supervision, remain effective under pressure, meet operational requirements (including a valid driver’s license and after-hours response as needed), and comply with telework/remote work as authorized by executive leadership
• Commit to Regent’s core values of Excellence, Innovation, and Integrity 

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

Work Environment

• May require extended hours and shift work, including nights, weekends, holidays, call back, and on-call assignments
• Non-essential conditionally remote eligible employees are expected to transition to remote work for the duration of the Virtual Learning Day, performing all duties feasible remotely. If a power outage or other emergency affects an employee’s ability to work, employees must communicate with their supervisor as soon as possible

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Salary Range: $50,000-60,000

DISQUALIFIERS FOR REGENT UNIVERSITY POLICE DEPARTMENT: The following is a listing of concerns that may result in a candidate’s disqualification from consideration for employment with the Regent University Police Department. 

Criminal History
1. Conviction, guilty plea or no contest plea of any felony.
2. Conviction, guilty plea, or no contest plea of any misdemeanor sex offense, including but not limited to sexual battery under Virginia
Code §18.2-67.4 or consensual sexual intercourse with a minor 15 or older under clause (ii) of Virginia Code
§18.2-371 or any crime requiring registration in the Virginia Sex Offender Registry.
3. Conviction, guilty plea, or no contest plea of domestic assault under Virginia Code §18.2-57.2 or any offense that would be domestic
assault under the laws of another state or the United States.
4. Conviction, guilty plea, or no contest plea of any misdemeanor involving moral turpitude, including but not limited to petit larceny under Virginia Code §18.2-96 or any offense involving moral turpitude that would be a misdemeanor if committed in the Commonwealth.

Driving History
1. Any conviction, guilty plea or no contest plea of driving under the influence of drugs or alcohol, refusal to take blood or breath test,
eluding police, racing, or leaving the scene of an accident within the last 5 years.

Drugs
1. Sale of any drug listed in the drug standards and schedules set forth in Virginia Code §54.1-3443 et seq. without a valid license authorizing
sale of specified drugs. Any other distribution will be evaluated on a case-by-case basis.
2. Unlawful use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens, methamphetamine, etc. or any derivative thereof (except marijuana) within the last 5 years.
3. Illegal use or possession of anabolic steroids within the last three (3) years.

Others
1. Dishonorable discharge from any military service.
2. Untruthfulness and/or the intentional withholding of information on any application, interview, or paperwork associated with the position. Examples of intentional withholding of information would include deliberate inaccuracies or incomplete statements.
3. Intentional failure to follow the directions outlined in the testing process or relying on others to complete any portion of the testing
process.