Procurement Systems Specialist

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DESCRIPTION OF DUTIES:

Procurement Systems Specialist

• Join us and contribute to strengthening modern, efficient, and transparent procurement systems at PAHO

The Pan American Health Organization (PAHO), Regional Office for the Americas of the World Health Organization (WHO), is seeking a highly skilled and motivated Procurement Systems Specialist to support and enhance procurement and administrative systems that underpin effective, ethical, and cost‑efficient operations across the Organization.

The position is located in the Department of Procurement and Supply Management (PRO), which provides technical, managerial, and strategic guidance for purchasing and contracting actions across PAHO Headquarters, Country Offices, and Centers. The selected candidate will support the procure‑to‑pay lifecycle, ensure system integrity and performance, and contribute to continuous improvement of procurement platforms and processes.

Under the general supervision of the Director, Procurement and Supply Management, and the direct supervision of the Specialist, Procurement Operational Excellence & Policy, the incumbent will:

• Monitor procurement systems activities, respond to user queries, and coordinate resolution of system issues with internal and external stakeholders.
• Analyze and support system change requests and enhancements to ensure alignment with procurement policies and business needs.
• Participate in planning, testing, validation, and implementation of ERP and procurement system enhancements.
• Analyze procurement-related business processes and recommend efficiency improvements.
• Prepare reports, metrics, and documentation related to system performance and updates.
• Support innovation initiatives, including the use of RPA, AI, and SharePoint-based procurement solutions.
• Provide user support, training, and guidance related to procurement systems and platforms.

For a complete list of functions, please refer to the post description.

What is required for this position?

Education

A bachelor's degree in information systems, computer science, procurement/supply management, business administration or any other field related to the functions of the post, from a recognized university.

Experience

Five years of combined national and international work experience in administrative, procurement or financial systems in the private or public sector.

Languages

Fluency in English or Spanish with working knowledge of the other language.

IT Skills

Demonstrated ability to effectively use current technology and software, as well as Enterprise Resource Planning (ERP). Advanced expertise in Microsoft Excel (e.g., pivot tables, Power Query, macros) and strong working knowledge of Power BI for data analysis, reporting, and dashboard development. IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

Competencies and Skills

For a complete list of competencies and skills, please refer to the post description.

The skills required are:
• Advanced knowledge of procurement and administrative information systems.
• Strong understanding of ERP systems and their integration with procurement and business processes.
• Ability to analyze business requirements and translate them into effective system solutions.
• Proficiency in data analysis, reporting, and visualization tools (e.g., Excel, Power BI, SharePoint).
• Experience supporting system testing, user acceptance testing, and implementation activities.
• Strong problem‑solving skills and ability to identify root causes of system issues.
• Ability to develop and deliver user training and technical guidance materials.
• Strong written and oral communication skills for technical and non‑technical audiences.

Duration of Contract

Post of limited duration. First year probationary period.

DISCLAIMER 

• This vacancy notice may be used to fill other similar positions at the same grade and level. 

• All applicants are required to complete an on-line profile to be considered for this post. 

• Candidates will be contacted only if they are under serious consideration. 

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the official degree(s)/diploma(s)/certificate(s) required for this position. PAHO, considers official higher educational qualifications obtained from an institution accredited/recognized in one of the following databases: 

                - World Higher Education Database (WHED), list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO).

                   The list can be assessed through the link: http://whed.net/

                - Council for Higher Education Accreditation chea.org

                 - College Navigator, found on the website of the National Centre for Educational Statistics, nces.gov to support the validation process. 

• Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

PAHO/WHO is committed to: 

• PAHO supports an environment of mutual respect and dignity for all applicants. All interested individuals who meet the requirements of this position are encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. To do so, email us at: pahorecruitment@paho.org

• Maintaining high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

• Promoting a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of misconduct.  

• Providing a smoke-free environment. 

• Protecting the people in the communities we serve.  Therefore, we have zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.