Procurement Services Representative - Global Sourcing

Job Title

Position Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $6 billion in annual sales and 18,000 associates worldwide.  

The Procurement Services Representative I supports Shaw’s Strategic Procurement Model through accurate execution of transactional purchasing activities, administrative duties, and internal customer support. This role provides foundational procurement experience and is ideal for early-career professionals looking to grow within a dynamic supply chain environment.

Key Responsibilities:

• Transactional Procurement Execution – Perform daily P2P (procure-to-pay) activities including requisition processing, purchase order entry and edits, item maintenance, and resolution of match exceptions

• Compliance Support – Execute processes to ensure transactional alignment with sourcing strategies, supplier utilization policies, and internal approval workflows. · Customer Service & Issue Resolution – Serve as a subject matter expert in the P2P Process, providing prompt support (training, issue resolution, etc.) to internal customers for procurement-related inquiries, including service requests. Escalate non-routine issues to senior team members or supervisors.

• Relationship Management – Build and maintain positive working relationships with internal teams and external suppliers to ensure timely issue resolution and service excellence.

• Effective Communication – Communicate clearly and professionally with peers, internal stakeholders, and suppliers. Use written and verbal communication to share updates, ask questions, and ensure understanding of basic procurement processes.

• Documentation & Data Maintenance – Maintain procurement documentation and ensure data accuracy in ERP and procurement systems.

• Team Collaboration – Partner with colleagues, suppliers, and other departments to ensure purchasing accuracy and service quality.

Required Qualifications

• Bachelor’s degree in supply chain management, business administration or related field and 0-3 years of experience in procurement, supply chain, or professional customer service roles strongly preferred. HS Diploma and 3-5 years of procurement, supply chain, or customer service experience can be considered.

• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint, etc)

Preferred Qualifications

• Exposure to ERP systems (SAP, Oracle, etc)

• Interest in emerging tools like AI platforms (e.g., Copilot, GPT) Key Skills:

• Interpersonal Skills: Exceptional interpersonal skills with the ability to build relationships at all organizational levels.

• Communication Skills: Excellent oral and written communication skills, with the ability to present information effectively to diverse audiences.

• Collaborative: Team player committed to supporting the Procurement Operations team and all stakeholders by supporting strategic sourcing supply chain objectives.

• Growth Mindset: A growth and learning mindset, with a passion for continuous improvement and professional development.

• Attention to Detail: Thoroughness in accomplishing a task correctly with concern for all areas involved.

• Ability to Prioritize: Evaluates needs and obtains the resources necessary to complete tasks.

• Category Knowledge: Knowledge and skills required to execute the procurement process across multiple, diverse categories. · Good Organizational Skills: Resourcefulness and ability to handle a multitude of tasks simultaneously.

• Analysis/Problem Assessment/Judgment: Uses experience and knowledge to identify issues which hinder the achievement of the procurement process.

Competencies:

• Communicate Effectively

• Adapt & Change

• Learn & Apply

• Collaborate

• Apply Work Standards