Procurement Business Operations Support Administrator F/M/X

Company Description

📍 Location: Paris (Issy-les-Moulineaux) or Munich

🌍 Join Accor – a professional journey at the heart of a committed, international and transforming group

Accor, a global leader in hospitality, present in more than 110 countries with 5,500 hotels, welcomes you to its offices located in Issy-les-Moulineaux. 

This is where the Group’s global expertise comes together: strategy, finance, human resources, legal, technology, marketing, sustainability, communication, audit, procurement, etc. 

Joining Accor means actively contributing to defining, structuring, and supporting the transformation of an international group, in direct connection with operational teams around the world.

Job Description

🧭 Job offer body – Mission description 

This is where your greatest challenge awaits: 

Within the Procurement Department of Accor, you will join the Procurement Business Support Operations (PBS Operations) ENA & Corporate team. You will be responsible for the administrative and operational management of Procurement activities for Germany, Austria and Romania.

PBS Operations is in charge of managing nominated supplier contracts, supplier declarations, invoicing processes and the redistribution of remunerations to hotels, within the global “Spend & Remuneration” process.

You will work in close collaboration with multiple internal and external stakeholders, including buyers, business controllers, accounting teams, commercial teams, suppliers and hotels.

You will mainly operate through AstoreSuite, Accor’s Procurement tool, which centralizes supplier contracts, hotel databases and enables end-to-end monitoring of the remuneration process, from supplier turnover declarations to invoicing.

Your mission: 

1. Supplier & Contract Administration

• Creation and maintenance of suppliers
• Encoding, updating and monitoring supplier contracts in AstoreSuite
• Management of contacts and contractual documentation
• Control of contract compliance and data consistency
• Ongoing data maintenance and quality checks in the Procurement database
• Analysis and tracking of contract status

2. Management of Supplier Declaration Campaigns

• Preparation and launch of periodic (quarterly / annual) declaration campaigns
• Communication with suppliers
• Pre-campaign checks and database analysis
• Follow-up with suppliers to ensure exhaustive and accurate declarations
• Consistency checks, anomaly detection and regularization management
• Duty to inform and alert stakeholders on discrepancies observed
• Management of activity dashboards, KPIs and reporting

3. Declarative Control & Dispute Management

• Analysis of discrepancies between hotel accounting data and supplier declarations
• Investigation, follow-up and resolution of disputes
• Coordination and reminders to buyers, suppliers and internal teams

4. Supplier & Customer Invoicing

• Issuance and control of supplier invoices in line with contractual terms
• Control of declared purchase volumes and related amounts
• Preparation of activity reports

5. Distribution of service remunerations to hotels

• Preparation of data and calculation files for remuneration redistribution
• Control of compliance with contractual and financial rules
• Management of advance payments to clients
• Communication, follow-up and support to hotels
• Handling client questions, claims and clarifications

6. Tools & Process Improvement

• Contribution to the deployment and continuous improvement of AstoreSuite
• Ongoing communication with stakeholders to ensure system consistency
• Participation in process optimization and digital transformation initiatives

Qualifications

And you ?

Education

• Minimum Bac +3 in Audit, Finance, Accounting, Management, Economics, International Trade or Hospitality
• 2 to 5 years of relevant experience in procurement administration, finance, accounting or audit is appreciated

Languages

• English: written and spoken mandatory
• German: working knowledge appreciated
• French: working knowledge appreciated

Skills

• Strong aptitude for numbers and financial analysis
• Strong analytical and reporting skills
• Very good knowledge of Microsoft Office tools
• Advanced Excel proficiency: pivot tables, advanced formulas, databases
• Strong interest in applying AI solutions to operational procedures.

Personal Qualities

• Rigor and strong personal organization
• Respect for procedures, controls and deadlines
• Team spirit, versatility and sense of service
• Proactivity, initiative and analytical mindset
• Dynamism, responsiveness and reliability

Additional Information

💡 Why join us? 

And what are our commitments? 

To the world 

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the environmental impact of digital across all our projects. 

To your career 

• We enable all our employees to maintain a healthy work-life balance and give them the means to shape their working environment in their own image. 
• Dedicated Talent Management, continuous improvement, and training and development paths are defined both individually and collectively so that we can grow together, every day. 

Concretely, at Accor: 

• Remote work possible several days per week from France and flexible working options: work from home, our offices, or even our hotels and coworking spaces thanks to Worklib. 

And also, 

• ALL - Heartist® program: preferential rates and flash offers for unforgettable stays and experiences across all our Accor locations and with our partners worldwide. 
• Heartist® for Good volunteering program: 1 day offered during your working time to get involved with a non-profit organization. 
• A Social and Economic Committee (CSE) that supports you in financing your cultural and sports activities. 
• Sustainable Mobility Package for using an eco-friendly means of transportation or a “company bike” program in partnership with Zenride. 
• Coverage of urban public transport subscriptions between home and workplace, up to 75%. 
• Meal vouchers with a face value of €11. 
• A mandatory health insurance plan funded at 50% by Accor, at no additional cost in case of enrollment of your dependents. 
• Not to mention attractive working conditions with collaborative workspaces, restaurants, game areas, as well as well-being and sports spaces on site or through Gymlib. 

Your talent and motivation are our only selection criteria. 

We value the richness of diverse nationalities, personalities, and professional backgrounds. 

We know how to adapt to the specific needs of our employees, particularly those with disabilities. 

We encourage all applications, without distinction of gender, so dare to apply! 

For us, recruitment is above all a story of encounters. 

Does this role appeal to you? Apply, and we will offer you: 

• An initial discussion with our recruitment team to present the key elements of the role or guide you toward a position that may better suit you, 
• One or more interviews with managers and team members, 
• For certain roles, you may also be asked to complete a test or case study, as well as a questionnaire about your personality and motivations. 
• A final interview with our Human Resources team to discuss our Group culture, working environment, training program, and career prospects, as well as the different Group benefits. 
• Personalized feedback.