Payroll Tax Administrator

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Job Description:

Education:

High School Graduate

Experience:

2-4 years

Mandatory Skills:

• Being meticulous in reviewing payroll data, benefits documentation, and financial records to ensure accuracy and compliance.

• Demonstrating a strong commitment to handling sensitive employee information and financial data with the highest level of discretion.

• Managing multiple tasks and deadlines, ensuring payroll and benefits processes are executed accurately and on time.

• Effectively conveying complex payroll and benefits information to employees, addressing inquiries, and providing clear guidance.

• Analyzing discrepancies, investigating errors, and finding solutions to resolve payroll and benefits-related issues promptly.

• Being responsive to employee inquiries, anticipating their needs, and delivering accurate and helpful information.

Preferred Skills:

• Proficiency with Microsoft Excel including vlook-up, pivot tables, etc

Roles & Responsibilities:

• Assist with new tax account registrations, including tracking and monitoring account information

• Assist with researching tax account notices, ensure issues reported to the appropriate group(s)

• Assist with the research and set up of new site acquisition state and local tax jurisdictions

• Support the intake, assigning, research, and resolution of general payroll and tax withholding inquiries, including the monitoring of central email boxes and case management queues

• Assist with researching employee tax information, address and location data, state and local website information, multistate and local tax withholding requirements, and validate taxation needs

• Process employee payroll tax adjustments in Payroll system as needed

• Assist with Quarterly and Annual/W2 tax reconciliations and Audits

• Provide quality customer service and support for tax and other general payroll processing questions and information

• Own and manage recurring payroll processes of low to moderate complexity and/or risk

• Process and audit employee garnishments

• Contribute positively to building and fostering an enjoyable, professional team environment

• Maintain confidentiality of any payroll, private employee information, and any proprietary information and ensure payroll information is secure

• Develop procedures, documentation, and efficiencies through best practices

• Manage escalated issues and provide solutions

• Provide internal support for compliance

• Works well under the pressure of tight payroll deadlines

• Performs other duties as assigned

BENEFITS

• Assist with benefits reconciliations and processing of medical support notices

• Assist with processing and reconciling of benefits invoices

• Performs other duties as assigned

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned. 

Sagility is an Equal Opportunity Employer/Vet/Disability.

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