Payroll System Implementation Specialist

Job Overview:

This position is primarily responsible for leading and executing payroll system implementation projects for assigned clients.

The role focuses on all phases of system implementation support, including gathering information from clients, working closely with system vendors, conducting verification tests of post-configuration settings and content, and providing post-implementation support.

A successful candidate is a professional with deep knowledge of payroll processing in the U.S. and strong communication skills with multiple stakeholders, and someone who can take a strong lead on implementation and is proactive while paying close attention to detail.

Key Responsibilities:

• Lead payroll system implementation projects, including gathering information, coordinating with vendors, performing post-configuration verification, and providing support during go-live

• Manage client expectations, project schedules, deliverables, and overall project quality

• Execute the migration of payroll systems from legacy systems and perform data migration

• Analyze client payroll processes and design optimized system solutions

• Configure payroll systems (such as ADP or similar platforms) in collaboration with vendors based on client requirements

• May provide training to internal service operators and post-implementation support to ensure a smooth rollout

• Ensure payroll compliance with federal, state, and local regulations during system configuration

• Create and maintain documentation, including implementation guides and standard operating procedures

• Support continuous improvement initiatives for payroll system implementation methodologies

• Participate in internal projects and service development initiatives as needed

• Perform other duties as assigned

Qualifications:

*Education/ Experience:

• (Preferred) Associate’s degree or higher in a related field, or equivalent practical experience

• (REQUIRED) Experience in payroll processing at 2 or more companies, or experience implementing payroll systems

• (REQUIRED) Experience in system implementation, project management, or business process improvement

• (REQUIRED) Recent practical experience with ADP Workforce Now (WFN) payroll processing and/or system implementation.

• (Preferred) Experience with other payroll systems, including Gusto, UKG Pro, and/or UKG Ready.

• (Preferred) Practical experience in payroll environments spanning multiple companies or states

• (Preferred) Proficiency in Microsoft Office (Excel, Word, PowerPoint)

• (Preferred) Experience with data migration, system integration, or API-based systems

• (Preferred) Experience with automation tools or AI technologies (e.g., Microsoft Power Platform)

• (Preferred) Experience with cross-functional or customer-facing project management

*Fundamental Skills:

• Excellent verbal and written communication skills in English (Japanese preferred)

• Strong analytical and problem-solving skills with attention to detail

• Ability to manage multiple projects and priorities within tight deadlines

• Strong client-facing and stakeholder management skills

• Ability to translate business requirements into technical/system solutions

• Proactive and solution-oriented mindset in resolving complex issues

• Strong organizational, time management, and documentation skills

• Ability to work both independently and collaboratively in a team environment

• High level of accountability and commitment to quality and client satisfaction

• Ability to align work with PASONA’s business goals and service standards

* Salary: $70,000-90,000 (Base Salary) + Profit sharing

* Classifications: Exempt, Full-time (40 hours/week)

* Work schedule: Mon-Fri 9am- 6pm

* Benefits: Health Ins, Dental Ins, Vision Ins, 401K, PTO, Paid Holiday 

* Location: Office-based Hybrid work in New York, NY; Atlanta, GA; Schaumburg, IL; Houston, TX; Torrance, CA; San Jose, CA; preferred. Remote candidates may be considered