Payroll/HC Administrator

At Intcomex, we are committed to bringing passion to our business and focusing on our customers. A place where people believe in and trust what they’re doing!

Position Summary

The Payroll & HR Administrator supports the Human Resources department by managing payroll processes and assisting with daily HR operations. This role is responsible for ensuring accurate and timely payroll processing, maintaining employee records, supporting onboarding and compliance activities, and delivering excellent employee service in a professional and confidential manner.

The ideal candidate is detail-oriented, organized, and able to thrive in a fast-paced environment while balancing payroll accuracy, compliance, and HR administrative support.

Essential Duties & Responsibilities

Payroll Administration

• Process biweekly payroll accurately and on time for hourly and salaried employees.
• Audit electronic timecards, schedules, PTO, sick time, overtime, and payroll adjustments for accuracy and proper approvals.
• Ensure compliance with federal, state, and local wage and hour regulations.
• Research and resolve payroll discrepancies, timesheet issues, and employee payroll inquiries.
• Process retroactive payments, corrections, deductions, and other payroll adjustments.
• Review payroll data including hours worked, PTO, commissions, bonuses, deductions, and retroactive adjustments.
• Partner with managers and supervisors to validate hours worked and resolve payroll-related issues.
• Prepare payroll reports and provide payroll-related reporting support to Accounting department and management as needed.
• Maintain payroll records and support payroll reporting for internal and external audits.
• Reconcile benefit carrier invoices against employee payroll deductions and research discrepancies as needed.

Human Resources Support

• Support the HR department with daily administrative functions and employee support activities.
• Assist with onboarding, new hire documentation, orientation, and employee file maintenance.
• Prepare and process employment-related documents including status changes and terminations.
• Maintain accurate and confidential employee records in compliance with company policies.
• Support I-9, E-Verify, employment verification requests (VOE), and other employment compliance requirements.
• Assist with benefits administration, open enrollment, and employee benefit changes.
• Respond to employee questions and escalate issues when appropriate.
• Assist with internal HR communications and employee engagement initiatives.
• Identify opportunities to improve processes and support implementation of solutions.
• Perform additional duties and responsibilities as assigned based on business needs.

Qualifications

• 2–5 years of payroll and/or human resources experience.
• Working knowledge of payroll processes, wage and hour laws, timekeeping rules, and payroll compliance requirements.
• Experience supporting HR functions including onboarding, employee documentation, and records management.
• Fully bilingual in English and Spanish required, with excellent verbal and written communication skills in both languages.
• Experience with payroll and HRIS systems such as Workday, Paylocity, ADP, or similar platforms is a plus.
• Strong attention to detail, organization, and accuracy.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Benefits

• Competitive benefits package including medical, dental, and vision coverage
• 401(k) with company participation
• Employer-paid life insurance
• Paid time off and company holidays

Work Environment & Physical Requirements

Primarily office-based work environment with prolonged periods sitting and working on a computer.

May occasionally lift or move office materials up to 15 pounds.

Regular attendance and punctuality are required.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or remove duties and responsibilities as business needs require.

Why Intcomex?

Intcomex is the leading platform for value-added solutions, technological products and Cloud solutions in Latin America and the Caribbean.

We have the experience to understand the diversity of each of the Latin American markets and the flexibility to adapt our global plan to be the technology distributor of choice, covering the needs of the market.