Payroll Coordinator

Event Payroll & Timekeeping Coordinator – Seasonal
📍 Los Angeles, CA | Seasonal | July – Nov 

Thirteenth Floor Entertainment Group is the nation's leading creator of immersive, story-driven entertainment—and proudly the world's largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year, we don't just produce events. We redefine what's possible. Headquartered in Denver and powered by a team of fearless creators, we've built a culture where curiosity, collaboration, and a relentless drive to go beyond expectations are the standard—not the exception. When you join Thirteenth Floor, you're not just taking a job. You're stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

What You'll Do

As our Seasonal Event Payroll & Timekeeping Coordinator, you're the person every staff member counts on to make sure their time is recorded accurately and their questions get answered. You'll serve as the frontline resource for all timekeeping activity on-site—keeping records clean, exceptions resolved, and the payroll pipeline running smoothly from first shift to final night.

Timecard Management

• Review, audit, and approve employee timecards on a daily and weekly basis, ensuring accuracy across all departments

• Identify and resolve missed punches, clock-in/clock-out discrepancies, and unapproved overtime before payroll deadlines

• Track and flag California meal period and rest break compliance, escalating penalty situations to the General Manager promptly

• Maintain organized, up-to-date timekeeping records for all seasonal staff throughout the event run

• Process timecard corrections and adjustments in coordination with department managers and HR

Staff Communication & Support

• Serve as the primary point of contact for all staff questions related to timecards, pay periods, and payroll schedules

• Communicate clearly and professionally with employees at all levels—from frontline staff to department managers—regarding timekeeping policies and procedures

• Proactively notify staff of deadlines, corrections needed, and payroll processing timelines

• Conduct brief onboarding orientations for new hires covering clock-in procedures, break requirements, and how to submit timecard corrections

• Partner with department managers to ensure consistent enforcement of timekeeping policies across all teams

Payroll Coordination

• Liaise with the corporate payroll team to submit accurate, complete timekeeping data by all required deadlines

• Assist with onboarding data entry and ensure all new hires are correctly set up in the timekeeping system before their first shift

• Track and reconcile final timecards during strike and post-season closeout

• Maintain confidentiality of all employee pay and timekeeping records at all times

Reporting & Documentation

• Generate daily and weekly timekeeping reports for the General Manager and HR

• Document recurring issues, policy violations, and exception patterns, escalating where appropriate

• Support post-season payroll audits and recordkeeping as directed by corporate HR

What You Bring

• 2+ years of experience in payroll administration, timekeeping coordination, or HR support—event, hospitality, or entertainment industry experience a strong plus

• Working knowledge of timekeeping and payroll platforms; experience with Paycom, ADP, or similar systems preferred

• Solid understanding of California wage and hour law including meal periods, rest breaks, and overtime requirements

• Exceptional attention to detail and accuracy—especially when working against tight payroll deadlines

• Strong written and verbal communication skills with the ability to explain payroll processes clearly to frontline employees

• Highly organized, discreet, and able to manage sensitive employee information with professionalism

• Comfortable working in a fast-paced, high-volume seasonal environment with shifting priorities

• Availability for daytime hours with occasional evening support during peak operational periods

• Must be 18 years of age or older

Compensation & Employment Details

Hourly Rate: $25.00 hr 
Employment Type: Seasonal/Temporary
Expected Season Duration: Late September – Early November 2026
Work Schedule: Evenings, weekends, and holidays required during operational season

This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

Pursuant to California SB 1162, the hourly pay rate for this position is listed above. Thirteenth Floor Entertainment Group will not request or consider salary history in making compensation decisions.

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law, we will verify the identity and employment eligibility of all hired individuals.

Equal Opportunity Employer

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, age, or any other characteristic protected by law.

Thirteenth Floor Entertainment Group will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act (AB 1008). You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made.

Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting hr@thirteenthfloor.com

Pursuant to the California Consumer Privacy Act (CCPA), applicants are entitled to know what personal information is collected during the hiring process and how it is used. To review our Applicant Privacy Notice, visit [link] or contact HR at the email above.

Applicant Privacy Notice – California Residents

In connection with your application for employment, Thirteenth Floor Entertainment Group ("TFEG") collects personal information about applicants as permitted and required by law. The categories of personal information we may collect include: identifiers (such as name, address, email, and phone number); professional and employment-related information (such as work history, references, and qualifications); education information; and background check information where applicable and permitted. This information is collected for the purpose of evaluating your candidacy, processing your application, and fulfilling our legal obligations as an employer. We do not sell applicants' personal information. Personal information collected during the hiring process is retained in accordance with applicable law and our internal data retention policies. If you have questions about how your personal information is collected or used, please contact Human Resources at hr@thirteenthfloor.com.