Payroll & PIC Operations Specialist

Universal Music Canada is Canada’s leading music company, engaged in recorded music, music publishing, merchandising, and audiovisual content.  Home to the most comprehensive catalogue of recordings and songs across every musical genre, UMC is committed to artistry, innovation and entrepreneurship in broadening opportunities for our artists on both the domestic and world stages as well as creating new experiences for fans.

Universal Music Canada is part of Universal Music Group, the world leader in music-based entertainment.

We are searching for creative, innovative, and passionate people to fill a current vacancy on our team. If you love music and are excited about joining this amazing organization, we would love to meet you!

Payroll & PIC Operations Specialist - Part Time
We are looking for a detail-oriented and collaborative payroll professional with a passion for delivering exceptional employee experience to join our People, Inclusion & Culture (PIC) team. The Payroll & PIC Operations Specialist will manage end-to-end payroll operations while supporting people processes across multiple provinces, ensuring accuracy, compliance, and operational excellence. The role will play a key role in enhancing payroll systems, supporting employees, and driving continuous improvement by demonstrating accountability, precision, collaboration, and a commitment to service excellence.

How You’ll Lead:

Payroll Operations

• Manage end-to-end payroll processing across Ontario, British Columbia, Alberta, and Quebec using Workday and ADP Workforce Now, ensuring accuracy, completeness, and timeliness

• Process and validate hire to retire payroll data including earnings, deductions, bonuses, commissions, and retroactive adjustments

• Execute payroll runs and ensure appropriate approvals and controls are in place

• Investigate and resolve payroll discrepancies in a timely manner

Compliance & Reporting

• Ensure compliance with federal and provincial payroll legislation, including CRA and Revenu Québec requirements

• Prepare and remit payroll deductions including CPP, EI, income tax, QPP, QPIP, and CNESST

• Support year-end processing including T4s, RL-1s, and related filings

• Reconcile payroll reports to general ledger outputs and prepare payroll journal entries

• Maintain documentation and processes in alignment with SOX (Sarbanes-Oxley) compliance and internal controls

• Responsible for the payroll taxation, reporting, and compliance of employee equity compensation programs, including stock options, Restricted Stock Units (RSUs), Performance Share Units (PSUs), and other share-based awards. Ensures accurate withholding, payroll processing, tax reporting, and regulatory compliance across applicable jurisdictions while partnering with the Stock Plan Administrator

• Support internal and external audits by providing required payroll data and documentation

Benefits & Pension Administration

• Administer employee benefits and pension programs in collaboration  with the team

• Coordinate with third-party providers to ensure accurate deductions and employer contributions

• Reconcile benefits and pension invoices and maintain accurate records

• Support employee inquiries related to payroll

People Operations & Systems Support

• Validate data integrity across Workday and ADP, ensuring accurate employee and payroll records

• support employee lifecycle transactions and system updates

• Run and analyze payroll and HR reports as required

• Identify opportunities for process improvements and automation across payroll and systems

• Effectively and responsibly use approved AI technologies to enhance productivity, improve decision-making, and support business objectives. Applies critical thinking to validate AI-generated outputs, protects confidential information, complies with organizational AI governance and privacy requirements, and continuously develops knowledge of emerging AI capabilities relevant to the role.

• Contribute to documentation, testing, and continuous improvement initiatives

Employee Support

• Respond to payroll-related inquiries with a strong focus on the employee experience

• Provide guidance to employees and internal stakeholders on payroll processes and policies

Other duties and projects as assigned.

What You Bring:

• 5 - 7 years of Canadian payroll experience, including multi-province payroll (ON, BC, AB, QC required)

• Proven experience managing full-cycle payroll processing

• Hands-on experience with Workday and ADP Workforce Now payroll systems (required)

• Strong knowledge of Canadian payroll legislation, tax and regulatory requirements

• Experience administering benefits and pension plans

• Knowledge of SOX compliance and internal controls

• PCP (Payroll Compliance Practitioner) designation

• Exceptional attention to detail and accuracy

• Strong analytical and problem-solving capabilities

• High level of discretion handling confidential information

• Ability to manage multiple priorities in a, deadline-driven environment

• ability to work both independently and collaboratively

• Proficiency in Excel and reporting tools

• Positivity, passion, a competitive edge, and opinions you can stand behind

• Bold, ambitious, creative thinking; an entrepreneurial style and a growth mindset

• Excellent communication skills anchored by honesty, approachability, and an open mind

What We Offer:

• Competitive hourly compensation

• Flexible part-time schedule

• Wellness Program

• Employee Ticket Box

• Collaborative and dynamic team environment

• Opportunity to contribute to process improvements and systems optimization

• Work from our Liberty Village Toronto office

Schedule expectations (2–3 days/week or 20–25 hours)  

This job description provides a general overview of responsibilities and is subject to change.

Universal Music Canada is committed to equity, diversity, and inclusion, and strongly welcomes and encourages applications from Indigenous Peoples, people of colour, women, persons with disabilities, people who are 2SLGBTQIA+, and people from other diverse communities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Category:

Salary Range:

The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  All candidates are encouraged to apply.