Payroll & Benefits Manager

WE DO URGENT CARE DIFFERENTLY

• On Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.
• A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making
• Performance Bonuses: All Employees Work Together, See the Results, and Share in the Success

General Position Summary:

The Payroll & Benefits Manager is a results-oriented professional who serves as a key cross-functional leader across the HR and Accounting teams. This role fully owns the organizational payroll function while driving the strategic design, implementation, and management of employee benefits and compensation programs. Evolving from tactical execution to strategic architecture, this position balances hands-on payroll delivery with high-level data analysis to optimize our total rewards structures, control benefits costs, maintain compliance, and support employee retention across all clinic locations.

Essential Functions/Major Responsibilities:

Payroll Ownership & Execution: End-to-End Payroll Processing: Fully own, prepare, and process accurate bi-monthly payroll cycles for hourly and salaried personnel.

System Integration: Maintain and audit employee profiles within the payroll/HRIS system to track real-time status adjustments, deductions, and pay rate changes.

● Specialized Payroll Actions: Process off-cycle updates, adjustments, and manual payroll checks in strict compliance with state regulations and company policies.

● Inquiry Resolution: Provide expert-level guidance and prompt resolutions for complex payroll, taxation, or deduction inquiries.

Taxation & Regulatory Accountability: Supervise all municipal, state, and federal payroll tax filings, ensuring local payroll tax registrations are appropriately maintained across evolving remote and hybrid work footprints.

HR Compliance, Reporting & Audits: Regulatory Compliance Reporting: Lead the preparation and submission of annual Form 5500, EEOC reporting, and year-end tax compliance deliverables (including W-2 reconciliation).

● Data-Driven Auditing: Direct regular internal audits on critical HR datasets, including turnover analysis, insurance look-back measurement periods, leave-of-absence tracking, premium collections, and 401(k) eligibility.

● Interdepartmental Reporting: Partner across departments to synthesize complex employment and payroll metrics into actionable leadership dashboards.

Strategic Benefits & Compensation Management

● Plan Design & Strategy: Strategically evaluate, benchmark, and manage corporate benefit programs to ensure competitive positioning in the healthcare market.

● Vendor & Broker Relations: Act as the primary liaison for insurance brokers and third-party benefit administrators to drive annual renewal strategies, negotiate contracts, and optimize plan offerings.

● Compensation Architecture: Work with HR Director to architect, refine, and maintain internal salary bands, geographic differentials, and incentive structures aligned with clinical and corporate performance goals.

● Open Enrollment Leadership: Assist with developing the annual open enrollment strategy, including configuration of systems, creation of communication materials, and processing updates.

● Ongoing Benefits Governance: Direct rolling enrollments, life event updates, and separations. Ensure continuous compliance and accurate record maintenance.

Education and Experience:

● Experience: 3+ years of progressive experience directly managing multi-state payroll operations and corporate benefits programs (building upon foundational HR specialist experience).

● Technical Mastery: Deep proficiency with enterprise payroll/HRIS platforms, with a strong preference for ADP Workforce Now , alongside familiarity with accounting ecosystems like Xero.

● Data Dexterity: High-level competency in data manipulation, with advanced mastery of intricate spreadsheet operations, formulas, and data structuring.

● Legal Acumen: Strong, up-to-date knowledge of federal, state, and local employment regulations, FLSA exemptions, payroll taxation, and benefits statutes.

● Education: Associate’s or Bachelor’s degree in Accounting, Business Administration, Human Resources, or a closely related field.

Required Skills/Abilities:

● Technological Savvy: Natural affinity for technology, working seamlessly across Mac and PC platforms, Google Workspace, and specialized business applications.

● Elite Communication: Exceptional verbal and written communication skills, with a proven ability to distill dense payroll, financial, or benefit data into clear summaries for employees and executive leadership.

● Advanced Project Management: Exemplary organizational skills with a proven capacity to

manage complex timelines, balance changing organizational priorities, and execute complex corporate projects accurately and on time.

Supervisory Responsibility:

Direct reports are Payroll Specialist, Benefit Specialist, or HRIS administrator

Exhibit Company Core Values:

• Commitment - Commitments are clearly made and met
• Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
• Excellence - Excellence in everything we do
• Celebrate - Celebrate wins - both small and large
• Trust - Trust builds teamwork through vulnerability and respect

Job Conditions:

The work environment is a corporate office space but can occasionally require clinical visits and working indirectly with patients, clinical staff, and providers. Normal working hours are 8:00am-4:30pm weekdays. Working from home is appropriate at times as approved by the supervisor after the first 90 days of employment.

Physical requirements include prolonged periods of sitting at a desk and working on a computer,

and ability to lift 15 pounds at times.

Pay and Benefits:

• $65,000 - $70,000 / year DOE
• Employer contribution towards Medical, Dental, Vision Benefits
• Free Healthcare Services: AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics for health services
• 401k Enrollment, with 3% Employer Contribution
• 3 Weeks Paid Time Off
• Personalized Monthly Bonus program
• Hybrid work location schedule option

Schedules & Location:

• Full-time, ~40 hrs/week. - AFC Corporate Headquarters - 8060 SW Pfaffle St, Tigard, OR 97223, USA
• Traditional business hours Monday - Friday, with flexible start and end times
• Both traditional in-office setting located in Tigard and remote work available as organized by the supervisor. First 90-days will be required in-office full-time before a hybrid work schedule.

Safety & Wellbeing:

• Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace, including THC. Offers are contingent on the successful completion of background checks and drug screenings.
• EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.