Payroll & Benefits Coordinator

About the Organization

Interfaith Ministries for Greater Houston, now IM Houston, is Greater Houston’s longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we’ve evolved to reflect Houston’s rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs

While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include:

• Meals on Wheels/Animeals

• Refugee Services

• Interfaith Relations and Community Partnerships

• Volunteer Houston

Position Summary

The Payroll and Benefits Coordinator is responsible for the accurate administration of payroll, employee benefits, and core HR compliance functions at IM Houston. This role serves as a key operational partner within the Human Resources department, ensuring payroll is processed accurately and on time, benefits programs are administered consistently, and employee records and processes comply with federal, state, and organizational requirements.

The Payroll and Benefits Coordinator works closely with Human Resources, Finance, Operations, external vendors, and employees across the organization. This position requires a high level of confidentiality, attention to detail, and service orientation in support of IM Houston’s mission and values.

Main Responsibilities 

• Administer and support biweekly payroll processing in ADP Workforce Now, including new hires, terminations, job and pay changes, stipends, and merit increases.
• Review and audit payroll data and reports to ensure accuracy, timeliness, and compliance with federal, state, and local wage and hour laws.
• Maintain payroll documentation, approvals, and records in accordance with internal controls and audit standards.
• Serve as primary administrator for comprehensive employee benefits programs, including but not limited to medical, dental, vision, FSA, COBRA, and the 403(b)-retirement plan.
• Coordinate benefits eligibility, enrollments, terminations, and life-event changes in ADP and vendor platforms.
• Support the annual Open Enrollment process in partnership with the Human Resources team and the benefits broker.
• Respond to employee inquiries related to payroll, benefits, deductions, and coverage in a timely and professional manner.
• Administer and track employee leave programs, including FMLA and other applicable leaves, in accordance with policy and legal requirements.
• Maintain employment eligibility documentation, including I-9 forms and employment authorization tracking.
• Generate payroll, benefits, and compliance-related reports for HR leadership and Finance.
• Partner with Finance to ensure payroll and benefit expenses align with approved budgets and cost centers.
• Support unemployment claims documentation and provide requested information in coordination with HR leadership.
• Maintain accurate, complete, and confidential employee records within HR systems.
• Assist with HR audits, compliance reviews, and documentation of standard operating procedures.
• Attend meetings as required and remain informed of changes in payroll, benefits, and employment regulations.
• Perform other duties as assigned by the supervisor.

Qualifications, Skills & Experience

• Bachelor’s degree required; degree in Human Resources, Business Administration, or a related field preferred.
• Minimum of three (3) years of Human Resources experience with direct responsibility for payroll and benefits administration.
• Experience administering payroll and benefits through an HRIS; ADP Workforce Now experience strongly preferred.
• Working knowledge of federal and Texas employment laws related to payroll, benefits, and leave administration.
• Proficiency in Microsoft Office applications.
• Strong attention to detail and ability to manage confidential information with discretion.
• Strong organizational, time-management, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with employees at all levels of the organization.
• Ability to manage multiple priorities in a fast-paced environment.

Work Environment & Physical Requirements

• Primarily office-based position with standard business hours.
• Occasional extended hours may be required during payroll processing, Open Enrollment, or audit periods.
• Requires the ability to sit for extended periods, use a computer, and communicate effectively in person and electronically.

Other Requirements

• Ability to maintain a high level of professionalism, confidentiality, and ethical conduct.
• Commitment to IM Houston’s mission, values, and service to diverse communities

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.