Payroll & Benefits Administrator

General Information

Position

Payroll and Benefits Administrator

Classification

Exempt ☒   Non-exempt ☐

Departament/Area

Human Capital

Reports to

US HR Director

Location

San Antonio

People Manager

Yes ☐                 No ☒

Objective

Responsible for overseeing all aspects of an accurate payroll processing for a multi-state workforce, ensuring full compliance with federal, state, and local regulations. This role also includes administering employee benefits programs and managing the Human Resources Information System (HRIS) for U.S. operations, while coordinating with payroll and HR systems used in Mexico.

Position Requirements

Education

Business, Human Resources, Accounting or Finance

Degree

Bachelor’s degree

Experience

3-5 years of experience in payroll processing (multi-state preferred). Benefits administration and HRIS (Dayforce)

Language

English and Spanish required

Key Job Accountabilities (3-5)

1.

Payroll Management:

Process accurate and timely payroll for all U.S. employees on weekly and a bi-weekly basis, including wages, overtime, bonuses, commissions, deductions, and garnishments. Manage multi-state payroll operations, ensuring compliance with varying state wage and hour laws, tax withholding requirements, and reporting obligations. Maintain employee payroll records, including new hires, terminations, changes in status, and time and attendance data. Reconcile payroll discrepancies, audit payroll runs, and prepare reports for federal, state, and local tax filings, including quarterly and year-end returns (e.g., W-2s). Respond to payroll inquiries from employees and resolve issues promptly. Stay current on changes in federal and state payroll laws and regulations. Be responsible for the proper configuration of the payroll system, performing frequent audits and be sure to make the adjustments needed.

2.

Benefits Administration:

Administer employee benefits programs, including health insurance, dental, vision, retirement plans (e.g., 401(k)), life insurance, disability, and other voluntary benefits like wellness bonus. Be active part on the annual negotiations with brokers and vendors. Coordinate open enrollment processes, communicate benefits options to employees, and process enrollments, changes, and terminations. Reconcile monthly benefits invoices, ensure accurate payroll deductions for benefits, and collaborate with insurance carriers and third-party administrators. Serve as the primary point of contact for employee benefits questions and issues. Maintain benefits records and ensure compliance with applicable laws (e.g., ERISA, COBRA, ACA). Manage the benefit of relocation for new hires.

3.

HRIS Management and Coordination:

Manage and maintain the HRIS for U.S. operations, ensuring data accuracy, integrity, and security. Perform data entry, generate reports (e.g., headcount, turnover, compliance), and analyze HR metrics as needed. Configure system modules, test upgrades and changes, troubleshoot issues, and provide user training and support. Coordinate with HR and payroll systems in Mexico to ensure seamless data flow, reporting consistency, and alignment where applicable entering the data on the HRIS systems in Mexico. Audit HR processes and documents related to payroll and benefits

4.

Addiitonal Duties:

Provide general support to the HR team, including assistance with onboarding, offboarding, and record-keeping. Prepare ad-hoc reports and participate in audits or compliance reviews. Maintain strict confidentiality of sensitive employee information, and keep the personnel files up to date

Knowledge and Technical Requirements

Proficiency level

Less Skilled

Skilled

Talented

DayForce – Ceridian HRIS management

X

Federal and  State Payroll Law, tax regulations and benefits compliance (COBRA, FMLA, FLSA)

X

Certified Payroll Professional is a plus

Skills

(Based on the NatureSweet competency model)

Proficiency level

Less Skilled

Skilled

Talented

Attention to details

X

Analytical thinking

X

Organization and time management

X

Confidentiality and discretion

X

Communication

X

Changes Historical Records

Review

Changes

Date (Month, Year)

0

New Creation

NatureSweet is committed to providing a safe and inclusive workplace for all employees/associates. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. If you need a reasonable accommodation during the hiring process or on the job, please contact a Human Capital representative. Employment with NatureSweet is at-will and may be terminated at any time with or without cause or notice, in accordance with applicable law.