Payroll & Audit Specialist - Witham Family Hotels

Are you someone who enjoys solving puzzles, digging into data, and figuring out why something doesn't quite add up? Do you thrive in Excel and enjoy working with complex spreadsheets, multiple systems, and detailed financial information? Witham Family Hotels is seeking a Payroll & Audit Specialist to join our Accounting team in a full-time, year-round role.

In this position, you'll be responsible for processing payroll for our hotel properties while ensuring the accuracy and integrity of payroll and financial data. You'll also oversee the daily audit process for the Bar Harbor Inn, reviewing financial activity across multiple hotel systems to verify transactions, identify discrepancies, and ensure reports are complete and balanced. This role requires more than simply processing payroll. You'll investigate discrepancies, troubleshoot issues, reconcile data across multiple systems, and identify solutions when things don't balance. You'll become the go-to expert in our payroll processes, Excel workbooks, and hotel operating systems, serving as a trusted resource for all our properties. Your work will help ensure employees are paid accurately and on time, financial records are reliable, and payroll operations run smoothly throughout the year, including during our busiest seasonal transitions.

At Witham Family Hotels, we are dedicated to creating exceptional experiences for our guests while fostering a supportive, family-like workplace for our team. Proudly recognized as one of the Best Places to Work in Maine since 2022 and an Inclusive Workplace, our core values of kindness, respect, inclusion, empowerment, excellence, integrity, and family, guide everything we do.

We are an equal opportunity employer and believe our strength lies in our differences.

Position Details:

• Schedule: Full-Time, Year-Round

• Department: Accounting / Payroll

• Shifts: Vary but will primarily be weekdays.

Key Responsibilities:

• Learn and audit Bar Harbor Inn daily audit paperwork across multiple systems, including Book4Time, Opera, Symphony, Shift4, Heartland, GiftUp, and Stripe

• Process and audit imported data in complex Excel worksheets, ensuring accuracy across multiple interconnected spreadsheets

• Process payroll weekly using UKG software (multiple modules) and related Excel worksheets

• Continue to learn and apply payroll-related policies, procedures, and employment laws

• Guide the onboarding payroll processes, including high-volume seasonal hiring and rehires (300+ employees), with a focus on H-2B program requirements and reimbursements

• Initiate & generate data for annual payroll processes such as:

  • Annual pay increases (March/April)

  • End-of-season bonuses

  • Seasonal employee separations, including PTO payouts, H-2B reimbursements, and housing deposit returns

• Complete required quarterly and annual payroll verifications, including 941s and W-2s

• Assist with backend payroll reporting in UKG for HR and leadership requests

• Collaborate with department managers across properties to support payroll accuracy and communication

• Take on additional payroll- and accounting-related tasks as needed

Skills & Qualifications:

• Payroll processing experience is required. Multi-location or multi-company payroll experience is preferred.
• Advanced Excel skills are required, including the ability to work confidently with large datasets, complex formulas, lookups, pivot tables, and interconnected spreadsheets.
• Strong analytical and troubleshooting skills with the ability to investigate discrepancies, identify root causes, and resolve issues independently.
• Ability to reconcile payroll and financial data across multiple systems while maintaining a high level of accuracy and attention to detail.
• Experience with UKG, Sage 50, or similar payroll and accounting software is preferred.
• Comfortable learning and navigating multiple software platforms and adapting to new systems and processes.
• Highly organized with the ability to manage multiple priorities and meet deadlines in a fast-paced, seasonal environment.
• Self-motivated and dependable with the ability to work independently while collaborating effectively with Accounting, Human Resources, and property leaders.
• Demonstrates professionalism, discretion, honesty, and integrity while handling confidential payroll and employee information.
• Committed to delivering accurate work and upholding Witham Family Hotels' core values.

Amazing Benefits and Perks:

• PTO (Paid Time Off): Earn up to 136 hours in your first year (prorated based on hire date). The longer you’re with us, the more you earn
• Health Insurance: Multiple Aetna plans, with 80% of the cost covered, including family options
• Dental and Vision Insurance: Our dental plan is a gem—up to 4 cleanings a year and more. We pay 80% of the cost. Vision insurance also available
• 401(k) Plan: Up to 4% company match
• End of Season Bonus
• Heating Savings Program: Partnership with Irving and Dead River—save on heating oil and propane
• Core Values Program: Earn points toward branded swag
• Life Insurance & AD&D: We cover the first $10,000, with additional voluntary coverage available
• Short-Term Disability: Provided at no cost
• Referral Bonus: Up to $1,000 per new full-time employee you refer
• Discounts: Hotel stays, dining, and spa services at our properties and select New England Inns & Resorts collection hotels
• Employee Recognition Programs
• Employee Assistance Program (EAP): Free and anonymous counseling services
• Employee Relief Fund: Financial support for unexpected situations, mostly funded by our awesome teammates
• Annual Flu Shot Clinic
• Witham Family Hotels Gala: An annual event that recognizes YOU
• Community Giving: The Witham Family Hotels Charitable Fund has donated over a million dollars to local organizations

Performance Measurement:

Success in this role will be measured by accuracy, timeliness of payroll processing, ability to manage complex data, compliance with payroll regulations, and positive collaboration with internal teams.

If you enjoy working with numbers, take pride in accuracy, and want to be part of a supportive team where your work truly matters, apply today to join Witham Family Hotels as a Payroll & Audit Specialist.
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