Payroll Analyst

This role offers the opportunity to join the International Payroll Services team and contribute to accurate, compliant, and timely payroll delivery across multiple countries. The Payroll Analyst plays a critical role in supporting our global employee experience by ensuring payroll accuracy, governance, and adherence to local legislation. This position provides exposure to complex international payroll operations, collaboration with global HR, Finance, and vendor partners, and ongoing opportunities to strengthen technical, analytical, and compliance expertise in a dynamic environment. Reports to the Payroll International Manager

Position Responsibilities

• Own end-to-end payroll processing for multiple countries, including Ireland, England, Switzerland, Germany, Dubai, and Bermuda, ensuring accuracy and on-time delivery ( with potential expansion to additional countries in the future.)

• Audit payroll vendor outputs, manual payroll adjustments, and inbound data from Workday and third-party providers (Pension, benefits and others)

• Analyze payroll data to identify discrepancies, trends, and anomalies; investigate and resolve issues

• Flexibility to work across different time zones, as required (mandatory).

• Flexibility to work overtime when required; overtime will be paid in accordance with applicable payroll legislation and company policy.

• Process supplemental and off-cycle payrolls (e.g., incentives, equity, expatriates)

Required Qualifications

• 4–6 years of payroll processing experience, preferably in an international or multi-country environment (PCP, PLP also considered)

• Bachelor’s degree in finance, Accounting, Business Administration, or equivalent experience

• Strong knowledge of payroll processing, tax principles, and wage & hour legislation

• Experience with large HR and payroll systems (e.g., Workday, ADP, Ceridian, UKG)

• Advanced Excel skills, including pivot tables and complex formulas

Preferred Qualifications

• Experience supporting payroll across EMEA and other international regions

• Exposure to complex payroll scenarios (mobile employees, expatriates, currency conversions)

• Experience auditing payroll vendors and managing third-party relationships

• Knowledge of payroll accounting, journal entries, and month-end reconciliations

• Experience supporting payroll-related audits and statutory reporting

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Working Arrangement

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.