Orders to Cash Analyst

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!

Brief overview of the role:

The Orders to Cash Analyst works closely with our retail partners handling all aspects of invoicing, dispute management, collections, cash application, and account reconciliation of receivables.   The role is also responsible for order management including order block resolution, returns, and credit processing. The analyst will work through block-related issues such as pricing, fractional and weight discrepancies, sku restrictions, sku setup, and customer setup issues. They will be required to work with the BDT's,  Order Fulfillment, Customer and Material Master Data, Regulatory, Pricing, and Trade Team.  The role will also work with Transportation and Distribution on shipping and return-related incidents.  Due to the diversity of the role this position is a talent feeder for the organization.

This position is hybrid and requires being on site Tuesday, Wednesday, and Thursday.

In this role you will get to:

• Perform accounts receivable activities including cash application, troubleshooting of customer payment deductions, dispute management, monitoring and releasing accounting documents, and supporting related past due activities. 

• Execute order management processes, from order creation through the lifecycle of an order.  Audit invoices, orders and customer computer systems for pricing, terms allowances and materials to ensure accurate processing throughout the program year.

• Work together with our retail Business Development Team, Supply Chain Team, and Sales Team to resolve issues and to ensure that customer order processes are being executed in a responsive, timely and accurate way that also supports the overall goals of the company.

• Support our retail partners while driving common processes across accounts and sharing learnings within the team.

• Participate in and execute special projects in areas such as metric reporting, product and customer questions, audit requests, and Sarbanes-Oxley requirements.

• This position will also assist with the B2B retailer calls that require you to be logged in and ready to provide excellent service.  You will  work with brand, sales, supply chain, and finance to ensure timely and accurate processing of all related transactions.

The perfect candidate will have:

• B.S. in Business Administration/ Finance/Accounting/Supply Chain is required.

• Minimum of 2 years relevant experience with accounts receivable and/or order management.  Logistics, Accounting, or Finance experience a plus.

Some other nice to have’s:

• Must have intermediate  Excel proficiency.

• Superior analytical and troubleshooting skills

• Ability to work cross-functionally within the organization as well as with customers.

• Desired ability to use SAP R/3 and BW.

• Professional presence: ability to communicate professionally at all levels in the organization.

• Willingness to work evenings and weekends as necessary in peak periods.

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

• Our Live Total Health program provides you with options to align to your personal needs.  Selections range from medical, dental and visioncoverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%)as well as a 15% discount on company stock and much more

• We know ourtalent is our most precious asset and your unique development contributes to our organization’s success now and in the future.  Career growth at our company is not always a ladder.  It’s much more like a rock climbing adventure.  Grow through exploration and experiences rather than a predictable linear path.

• We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.

• Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.

• Join a company with a strong belief in giving back to the communities where we live and work.  We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team. 

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.