Operations Accounting Manager

OPERATIONS ACCOUNTING MANAGER

Lebanon, Tennessee  |  Full-Time  |  Accounting / Operations

Independent problem solving  |  Process ownership  |  Accounting + operations

POSITION SUMMARY

LoJac is seeking an Operations Accounting Manager to serve as a key link between accounting and trucking operations. This is a hands-on role with primary responsibility for the daily ticketing process, including reconciling hauling activity and preparing tickets in the operating system for billing, while also providing accounting oversight, problem solving, month-end support, and process improvement. The role will work closely with the company's Finance and Operations leadership. The right candidate will have strong accounting judgment, be comfortable working close to operations, and be able to take ownership of an issue, investigate it independently, identify the root cause, and bring forward a clear answer or recommendation with limited supervision. As efficiencies are developed and capacity expands, the role is expected to take on greater responsibility for financial reporting and accounting review.

KEY RESPONSIBILITIES

• Manage the daily ticketing, reconciliation, and billing-preparation process, ensuring hauling activity is complete, accurate, properly supported, and ready for timely billing.
• Coordinate and review customer job setup, payment remittances, and revenue activity; investigate and resolve discrepancies between operational systems and accounting records.
• Review revenue entries and related work prepared by accounting staff to help ensure activity is recorded completely and accurately.
• Maintain and review daily income and subcontractor tracking, subcontractor invoices, and related month-end accruals.
• Support and progressively take greater ownership of trucking activity during month-end close, including key reconciliations, accrual review, and preparation of recurring schedules and supporting documentation.
• Support and progressively take greater ownership of the monthly operating P&L and underlying general ledger activity, including investigating unusual or incomplete activity, and provide a completed financial reporting package to Finance leadership for review and consolidation.
• Coordinate new customer setup and onboarding of new subcontract haulers, including required documentation and communication with outside parties.
• Provide backup support to operations during high-volume job setup periods and develop a strong understanding of the job-building, scheduling and dispatch processes.
• Partner with accounting and operations leadership to independently troubleshoot issues, determine appropriate resolutions, and communicate clear conclusions and recommendations.
• Identify root causes, control gaps, and process inefficiencies, with particular focus on streamlining ticketing, billing, job setup, and recurring workflows to reduce manual effort and create capacity for higher-level accounting responsibilities.

QUALIFICATIONS

• Bachelor's degree in Accounting required.
• Progressive accounting experience at the Senior Accountant level or equivalent, with strong knowledge of reconciliations, accruals, and month-end close.
• Demonstrated ability to independently investigate issues, solve problems, exercise sound judgment, and communicate clear conclusions and recommendations.
• Strong Excel and systems aptitude, with the ability to learn operational and accounting software quickly and work comfortably with transaction-level data.
• Strong communication and interpersonal skills; comfortable working directly with customers, subcontractors, and internal operations personnel.
• Self-directed and organized, with the ability to balance recurring daily responsibilities, month-end deadlines, and unexpected operational issues.

WHAT SUCCESS LOOKS LIKE

Success in this role means proactively identifying and resolving accounting and operational issues with limited supervision, maintaining accurate and well-supported financial information, providing dependable reporting to management, and continuously improving recurring processes as the business grows. The successful candidate will be able to take ownership of problems, determine root causes, develop practical solutions, and communicate clear recommendations.

WORK ENVIRONMENT & OPPORTUNITY

LoJac offers a flexible, team-oriented, results-focused work environment, with occasional heavier periods around month-end or high-volume operations. This role is well suited for a strong Senior Accountant ready to step into a manager-level position with broader process ownership, cross-functional leadership, and direct exposure to a growing operating business.