Operational Risk Manager

Company Description
For more than 70 years, IDB Bank has made it our mission to be the best bank for our clients by putting their needs first, and the success we’ve enjoyed fundamentally comes down to our people. Here at IDB, you’ll work side by side with some of the most talented professionals in the industry who share a strong sense of teamwork and a passion for providing exceptional service down to the smallest detail. We offer a comprehensive benefits package that includes generous paid time off and the ability to participate in our medical coverage and 401(k) plan on your very first day with us. We are also committed to diversity and inclusion, and to providing all of our team members with an equal opportunity to succeed and make meaningful contributions within a work environment that is respectful, welcoming and inclusive.

Supporting Risk Management Organization (2LOD)

IDB Bank is seeking an experienced Operational Risk Manager to join its Risk Management organization as part of the Second Line of Defense (2LOD). The role is designed for a risk professional who brings strong judgement, firsthand operational risk experience, and the ability to add immediate value through disciplined execution and effective challenge.

Position Summary

The Operational Risk Manager supports the Risk Management organization (Second Line of Defense) by strengthening the execution, consistency, and effectiveness of the Bank’s operational risk program. This role is for an experienced risk professional who brings strong judgment and the ability to evaluate end‑to‑end operational processes, identify key risk drivers, and assess the adequacy of control design and execution. The role focuses on operational risk oversight, review, and credible challenge, with an emphasis on how risks arise within business processes and ensuring appropriate monitoring, escalation, and disciplined follow‑through across core operational risk activities.

Key Responsibilities

• Identify and assess operational risks through evaluation of end‑to‑end business processes, workflows, and activities, with a focus on understanding key risk drivers and control effectiveness.
• Perform process‑level risk reviews to evaluate how operational risks manifest across end‑to‑end activities, including identification of control gaps, emerging risks, and systemic risk themes.
• Support the execution and ongoing enhancement of the operational risk management framework, including risk identification, assessment, monitoring, escalation, and documentation.
• Contribute to Risk and Control Self‑Assessments (RCSAs), including participation in risk identification discussions, review and credible challenge of assessments, monitoring quality and consistency and following up on gaps, issues, and action plans.
• Support issue management activities, including root cause analysis, evaluation of corrective actions, and tracking of remediation progress to closure.
• Monitor operational risk events, near‑misses, and emerging risk trends, ensuring appropriate escalation, documentation, and disciplined follow‑through.
• Support operational risk assessments associated with new initiatives, material process changes, and enhancements.
• Prepare and contribute to operational risk reporting for management and governance forums, including synthesizing risk themes, highlighting key drivers and trends, and ensuring reporting is clear, accurate, and decision‑useful.
• Provide effective second‑line challenge and advisory support to the first line of defense, promoting strong risk identification and sound control practices.
• Support regulatory examinations, internal audits, and reviews related to operational risk.

Skills and Expertise

• Demonstrated experience and credibility in Operational Risk Management within a banking or financial services environment.
• Strong ability to evaluate end‑to‑end operational processes, identify key risk drivers, and assess the adequacy of control design and execution.
• Proven capability to contribute to and provide effective challenge across core operational risk activities, including RCSAs, issue management, and operational risk assessments.
• Sound analytical judgment, with the ability to identify root causes, assess control effectiveness, synthesize risk themes, and prioritize issues pragmatically.
• Clear, concise, and confident written and verbal communication skills, including the ability to challenge constructively and present risk insights to management and governance forums.
• Ability to manage multiple priorities and operate effectively in a dynamic, evolving environment while maintaining quality and disciplined follow‑through.
• Comfort leveraging risk management tools and data (e.g., GRC systems, Excel, or similar analytics tools) to support consistent risk analysis, tracking, and reporting.
• Strong interpersonal skills, with demonstrated ability to build relationships, collaborate across functions, and function as a trusted risk partner with stakeholders at all levels.
• Experience interacting with regulators (including the FDIC) and auditors, with the professionalism and discipline required to support examinations and reviews.
• High degree of judgment, integrity, ownership, and initiative, with the maturity to adapt and operate effectively in a fast‑paced and regulated environment.

Qualifications & Experience

• Bachelor’s degree in finance, business, risk management, or a related field; advanced degree or professional certification (e.g., CRM, FRM) preferred.
• 5–8 years of relevant experience in operational risk management or related second‑line risk and control functions within banking or financial services.
• Exposure to regulatory examinations or internal audit activities.
• The ideal candidate brings a strong execution mindset and the capacity to improve effectiveness and efficiency across operational risk practices.

Compensation
The expected annual salary for this position is between $150,000 and $180,000 at the start of employment. A salary offer is determined on an individualized basis, taking into consideration factors such as an individual’s skills and experience. In addition to base salary, our total rewards package also includes eligibility for an annual bonus, medical, pharmacy, dental, and vision plans, life and disability insurance, employee wellness program, retirement and savings plans with employer contributions, generous holiday and paid time off schedules, parental leave, and tuition reimbursement.
Additional Information
The Bank will make reasonable accommodations to the following employees to allow them to perform the essential functions of their position, except where doing so would result in undue hardship to the Bank:

• Those with a known mental or physical disability.
• Pregnant individuals and/or individuals with pregnancy or childbirth-related medical conditions.
• Victims of domestic violence, sex offenses or stalking.
• Employees with religious observance and practice obligations.

Any employee who believes he or she needs an accommodation for any of the above reasons should contact their supervisor or a member of Human Resources to request such an accommodation. In each case, the Bank will engage in a good faith written or oral dialogue concerning the individual’s accommodation needs; potential accommodations that may address the individual’s accommodation needs, including alternatives to a requested accommodation; and the difficulties that such potential accommodations may pose for the employer.
The Bank retains the ultimate discretion to choose the appropriate reasonable accommodation. Upon reaching a final determination at the conclusion of the cooperative dialogue, the Bank will provide the requesting individual with a written final determination identifying any accommodation granted or denied. In addition, the Bank will maintain any information regarding the employee’s request and status in the strictest confidence, except as requested by the employee, as required on a need-to-know basis or as otherwise required by law.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
All your information will be kept confidential according to EEO guidelines.
We are operating on a Hybrid schedule.
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IDB BANK, INCLUDING ITS SUBSIDIARIES AND DIVISIONS, PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, NATIONAL ORIGIN, AGE, DISABILITY, GENETIC STATUS, CITIZENSHIP STATUS, MARITAL STATUS, MILITARY OR VETERAN STATUS, CURRENT UNEMPLOYMENT OR ANY OTHER LEGALLY PROTECTED CATEGORY IN ACCORDANCE WITH APPLICABLE FEDERAL, STATE AND LOCAL LAW. NOTHING IN THIS SITE CONSTITUTES A PROMISE OR OFFER OF EMPLOYMENT.

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