Oncology Accounts Receivable Specialist

Position: Oncology Accounts Receivable Specialist
Department: Central Billing Office
Reports To: Oncology Billing Manager / Revenue Cycle Manager
Location: Urology Clinics of North Texas

Position Summary:

The Oncology Accounts Specialist is responsible for managing and resolving insurance and patient receivables for the Oncology service line. This role requires strong knowledge of oncology billing, office-administered medications, infusion cycles, and chemotherapy regimen cycles. The specialist will ensure timely follow-up on claims, accurate posting of adjustments, and effective patient communication regarding financial responsibilities.

Key Responsibilities:

• Prioritize daily tasks and utilize tasking tools to manage workflow.

• Follow up on all oncology claims from billing through final resolution.

• Identify and correct billing errors; resubmit claims to insurance carriers as needed.

• Review insurance Explanation of Benefits (EOB) and initiate appeals when necessary.

• Respond to payer requests for additional documentation or information.

• Post account adjustments based on written communication from third parties (e.g., contractual adjustments).

• Communicate with patients regarding account balances, collect payments, and establish payment plans.

• Monitor weekly patient schedules, coordinate with front desk on payment arrangements.

• Update patient records with correct billing information and manage returned mail.

• Handle inbound calls from insurance carriers and patients regarding billing inquiries.

• Perform other duties as assigned.

Required Qualifications:

• High school diploma or equivalent; additional medical or business education preferred.

• Previous experience in Urology/Oncology, including office-administered medications and infusion services.

• Strong knowledge of medical terminology, insurance plans, claims, and billing processes.

• Experience with medical collections and oncology coding is a plus.

• Ability to manage multiple tasks, prioritize, and maintain attention to detail.

Required Qualifications:

• High school diploma or equivalent; additional medical or business education preferred.

• Previous experience in Urology/Oncology, including office-administered medications and infusion services.

• Strong knowledge of medical terminology, insurance plans, claims, and billing processes.

• Experience with medical collections and oncology coding is a plus.

• Ability to manage multiple tasks, prioritize, and maintain attention to detail.