NetSuite Administrator

Position Summary

We are seeking a highly motivated and experienced NetSuite Administrator to join our growing team. This is a critical role responsible for the configuration, customization, maintenance, and support of our NetSuite ERP system. The ideal candidate will have a deep understanding of NetSuite modules and be adept at translating business requirements into effective system solutions.

Location & Reporting

Location: Fort Lauderdale, Florida (On-site 5 days per week)

Travel: Required as needed

Employment Type: Full-Time Preferred

Department: IT

Reports to: VP of IT

Key Responsibilities

• Administer and maintain the NetSuite environment, including managing user roles, permissions, and security settings.
• Configure and customize NetSuite forms, fields, records, saved searches, workflows, and reports to meet specific business needs.
• Provide end-user training and support for NetSuite functionality, troubleshooting issues, and managing support tickets.
• Collaborate with business stakeholders to gather requirements, analyze processes, and implement system enhancements and new features.
• Manage NetSuite upgrades, testing, and deployment of system changes.
• Develop and maintain documentation for system configurations, processes, and training materials.
• Monitor system performance and perform regular audits to ensure data integrity and security.
• Assist with the integration of NetSuite with other third-party applications.
• Work with the finance and operations teams to optimize NetSuite functionality, particularly in areas like Advanced Financials, Inventory Management, Suite Billing & Suite Tax.
• Implementing new subsidiaries and countries in Netsuite

Required Qualifications 

Education

• Bachelor’s degree in information technology, Business Administration, Accounting, or a related field.

Experience

• Minimum of 3 years of experience as a dedicated NetSuite Administrator supporting a global organization 

Skills

• Proven experience with NetSuite ERP administration, configuration, and customization.
• Strong knowledge of NetSuite modules (e.g., Financials, Suite Flow, Suite Builder, Suite Script).
• Familiarity with Suite Script (1.0/2.0) is a plus.
• Excellent analytical, problem-solving, and communication skills.
• Very strong attention to details
• Exceptional problem-solving abilities and strong communication skills to translate company needs into functional specifications.
• Ability to manage multiple projects simultaneously and meet deadlines.

Preferred Qualifications (not required)

• NetSuite Administrator Certification.
• Suite Foundation certification or other NetSuite certifications.

Success Metrics (First 12 Months)

• Maintain 99.9% NetSuite system availability during business hours.
• Resolve critical NetSuite support issues within established SLA targets and maintain high end-user satisfaction.
• Successfully implement all approved NetSuite enhancements on schedule with minimal disruption to business operations.
• Complete the implementation of new subsidiaries, countries, and business entities while ensuring compliance with company standards and local requirements.
• Improve system efficiency by identifying and implementing automation opportunities that reduce manual processes and increase productivity.
• Maintain accurate system documentation for configurations, workflows, customizations, integrations, and business processes.
• Ensure data integrity through regular audits, user access reviews, and system health checks.
• Successfully support all month-end, quarter-end, and year-end financial close activities without system-related delays.
• Optimize key NetSuite modules—including Financials, Inventory Management, Suite Billing, and Suite Tax—to improve operational efficiency.
• Deliver end-user training and maintain high user adoption of new features and system enhancements.
• Collaborate effectively with Finance, Operations, Supply Chain, and IT to deliver strategic ERP initiatives on time and within scope.
• Ensure all NetSuite releases, upgrades, and testing activities are completed successfully with no critical post-deployment issues.

Why Join MTN?

• At MTN, you'll play a key role in supporting the technology that powers a global organization. As our NetSuite Administrator, you'll work closely with leaders across Finance, Operations, Supply Chain, and IT to optimize business processes, drive automation, and support our continued international growth.
• We offer an opportunity to:
• Make a direct impact on the company's operational efficiency and business transformation.
• Lead meaningful ERP enhancements and optimization initiatives across a global organization.
• Work with a collaborative, high-performing team that values innovation and continuous improvement.
• Gain exposure to complex international operations, including multi-subsidiary and multi-currency environments.
• Grow your career while helping shape the future of our enterprise systems.
• MTN offers a competitive compensation package, comprehensive benefits, paid time off, and opportunities for professional development and career advancement.