NetSuite Administrator

About Mesa Labs

Are you looking for an opportunity to make a difference? At Mesa Labs we’re passionate about protecting the vulnerable by enabling scientific breakthroughs, ensuring product integrity, increasing patient and worker safety, and improving quality of life around the world.

At Mesa Labs we offer competitive wages, including potential bonus opportunities, equity awards, commission, and a comprehensive benefits package based on the position.

Compensation & Benefits

Base Compensation Range:

$88,500 – $110,500

In addition, you qualify for:

• Annual bonus opportunity of 12% based on company performance
• Annual equity award of $10,000

Outstanding Benefits and Perks

We are proud to offer a variety of benefits that meet the diverse needs of our employees:

• Eligible for benefits the first day of the month after you start
• Tiered Medical, Dental and Vision Insurance options, Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts
• Company paid short term and long-term disability (unless covered by a state disability plan)
• Company paid life insurance and AD&D
• Flexible Time Off Policy
• Paid sick leave of 48 hours per calendar year
• Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws
• 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1
• Employee Wellness and Financial Assistance Resources through Cigna and NY Life
• Nine (9) paid company holidays per year

Position Overview

This position supports Mesa's Corporate business. At Mesa Labs, we apply technical expertise and technological innovation to improve quality of life for patients, workers, and consumers worldwide. Our products and services directly impact the critical environments that advance medical breakthroughs, keep industry moving, and ensure the safety of products we use every day.

Job Summary

The NetSuite Administrator is responsible for administering, supporting, and enhancing enterprise business applications that support organizational operations and decision-making. Working independently on assigned responsibilities, this role ensures enterprise applications are stable, secure, and operating efficiently in alignment with business needs and IT standards. As part of the Information Technology and Information Systems function, this position supports the assessment, configuration, implementation, and ongoing improvement of applications and systems used to manage and transform data into meaningful information. The Sr Enterprise Applications Administrator collaborates with business users, IT peers, and external vendors to resolve issues, implement enhancements, and support application lifecycle activities.

Duties and Responsibilities

Enterprise Application Administration

• Administer, configure, maintain, and support enterprise applications such as ERP, CRM, financial, materials management, reporting, or related systems.
• Perform routine system maintenance, upgrades, patches, and configuration changes in accordance with established procedures.
• Monitor application performance and availability, identifying and resolving issues to ensure reliable system operation.

Systems Support, Analysis & Optimization

• Troubleshoot and resolve moderately complex application issues, performing root-cause analysis and escalating when appropriate.
• Assist in analyzing application performance and usage to recommend improvements that enhance efficiency and usability.
• Maintain technical documentation, configuration records, and standard operating procedures.

Information Systems & Data Support

• Support the implementation and enhancement of systems and tools that transform data into usable information for business users.
• Assist with application integrations and data flows between enterprise systems, helping ensure data accuracy and reliability.
• Partner with business stakeholders to understand functional needs and translate them into application configurations or enhancements.

Security, Compliance & Controls

• Apply and maintain application security controls, access permissions, and role-based security in accordance with company policies.
• Support compliance activities, audits, and security assessments related to enterprise applications.
• Follow data protection and security best practices in daily system administration activities.

Project Support & Implementation

• Participate in application deployment, upgrade, and enhancement projects as a contributing team member.
• Coordinate assigned tasks with vendors, consultants, and internal IT teams under the guidance of senior staff or project leads.
• Support testing, validation, and documentation activities during system changes.

User Support & Collaboration

• Provide advanced application support for escalated user issues beyond basic help desk support.
• Collaborate with infrastructure, security, and data teams to resolve cross-functional system issues.
• Participate in on-call or after-hours support rotations as required.

Knowledge Sharing & Continuous Improvement

• Share technical knowledge and best practices with peers and less-experienced team members.
• Stay current on enterprise application technologies, tools, and industry trends.
• Identify opportunities for incremental improvements to systems, documentation, and support processes.

Experience and Education

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related field, or equivalent experience.
• 5 years of experience supporting or administering enterprise business applications.

Knowledge and Skillsets Required

• Experience administering enterprise applications such as ERP, CRM, financial, materials management, or reporting systems.
• Working knowledge of information systems concepts, databases, operating systems, and networking fundamentals.
• Familiarity with cloud-based application environments and SaaS platforms.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to manage assigned work independently while following established priorities and standards.
• Effective communication skills with technical teams and business users.
• Ability to collaborate effectively in a cross-functional team environment.

Physical Demands (US Only)

• Sitting: Often for extended periods at desks or meetings.
• Standing or walking: Occasionally for meetings or office tasks.
• Using computers: Typing and using office equipment.
• Lifting: Light, less than 10 pounds.
• Repetitive motions: Frequent use of keyboard and mouse.

Environmental Conditions

• Workspace: Climate control (air conditioning or heating) to ensure comfort.
• Lighting: Adjustable lighting to reduce eye strain.
• Noise Levels: The noise level is moderate, with occasional interruptions from phone calls and conversations. Use non-canceling headphones if necessary.
• Ergonomics: Workstations with desk and adjustable chairs to support good postures.
• Ventilation: Good ventilation to ensure a comfortable working environment, though this can vary depending on the building.

Equal Employment Opportunity

Mesa Labs is an Equal Employment Opportunity Employer. Mesa Labs prohibits unlawful discrimination and harassment against applicants or employees based on age, race, sex, color, religion, creed, national origin or ancestry, disability, military status, sexual orientation, or any other status protected by applicable state or local law.

Please note that Mesa Labs conducts criminal background checks upon offer acceptance.