Medical Billing Specialist

This position requires a high level of attention to detail. In addition, this position requires regular, reliable attendance. Other duties may be assigned.

1. Must have the ability to work cohesively with others.

2. Must be comfortable using a computer, billing software and basic office machinery.

3. Must possess excellent communication and interpersonal skills displaying professional phone and email etiquette.

4. Must have excellent organizational skills with the ability to multitask.

5. Creates insurance claims and patient statements.

6. Works contract accounts.

7. Re-bills insurance companies or other third parties to secure payment for patients.

8. Responds to incoming customer calls, faxes, mail, and email.

9. Takes and updates customer information, billing, and payments.

10. Works job queues to ensure patient account follow-up is complete.

11. Processes refunds to insurance companies and patients.

12. Makes recommendations to management for write-offs.

13. Performs training as requested by CORA and/or team leader.

14. Other duties as assigned.

Telework Requirements

1. This is a remote-work position (telework); you must be able to work from home or designated off-site location

2. Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.)

3. Must provide your own high-speed internet that meets CORA’s specifications

4. Must adhere to set schedule

5. Continuous/active communication with managers and co-workers

6. Additional requirements are included in CORA’s Telework Policy.

These typical physical demands are required with or without accommodation.

Requires a full range of body movement.

Stationary Position

• Must be able to remain in a sitting or standing position for up to 95% of a workday.
• Sit-to-stand desks are available to all employees if the workstation has space to accommodate.

Ascend/Descend, work atop, Traverse, Position self (to) Move

• Occasionally ascends/descends a ladder to service lighting or hard to reach areas.
• Constantly positions self to maintain maintenance equipment in or around office spaces, exam rooms, or other large or small spaces.

Move or Transverse

• Constantly moves about the inside/outside of the facilities for care/maintenance and to access supplies, office machinery, etc.

Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position

• Constantly operates tools, cleaning apparatus and other office productivity machinery, such as a computer, calculator, copy machine, printer, etc.

Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor

• Frequently communicate with co-workers, physicians and management who have questions about repairs needed and/or services provided.
• Must be able to exchange accurate information in these situations.

Move, Transport

• Occasionally moves paper/boxes of varying weight normally up to 10 pounds.
• Often moves large, heavy, or bulky items of varying weight up to 50 lbs.

Detect, Determine, Monitor, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess

• Must be able to see to assess repairs, documents, and written communications.
• Must have the ability to read written and electronic communications on the clinic’s behalf.

Exposure to work

• Frequently work indoors.
• Often works outside when performing maintenance, cleaning, transporting items or moving from facility to facility.

CORA provides equal employment opportunities without regard to race, color, sex, religion, age, national origin, physical or mental disability, pregnancy, sexual orientation, gender identity or expression, family relationship, genetic information, marital status, veteran status, military service, use of protected leave, whistleblowing, expunged juvenile record, or any other classification protected by local, state, or federal law.

This policy of equal opportunity encompasses all aspects of the employment relationship, including applications and initial employment, promotion, transfer, selection for training opportunities, wage/salary administration, recruiting, hiring, reassignments, total compensation, benefits, layoff, rehires, discipline, and termination of employment.