Loss Billing Analyst, Client Services, Retail Casualty
AIG Insurance • Full Time • $45,200–$63,300 / year
Posted on Mon, Sep 21, 2026
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Loss Billing Analyst, Client Services to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Retail Casualty This position within Retail Casualty Client Services team is necessary to support the deductible loss billing within Retail Casualty. This position will be instrumental in working with Insureds on their deductible loss invoices. How you will create an impact • Run and review claim loss data reports • Review system-generated deductible invoices and adjust as needed in accordance with program parameters • Oversee database processes and manage linked supplemental Excel workbooks • Prepare and distribute process status reports • Identify necessary policy billing parameter updates and submit update requests • Perform small- and large-scale account billing reconciliations What you'll need to succeed • Proficient in Microsoft Excel, Outlook • Excellent verbal and written communication skills • Embrace a collaborative approach to working • Customer service experience preferred The base salary range for this position is $45,200-$63,300 and is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience, and qualifications. If your compensation expectations are above the posted range, we still encourage you to apply—your unique background matters to us. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview . At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com . Functional Area: OP - Operations AIG PC Global Services, Inc.
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