Internal Audit Senior Manager

ABOUT US

Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation.

At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you.

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OVERVIEW

The Chief Audit Executive is looking to build out the Bank’s Internal Audit team. This is an immersive, fast-paced role, giving you the opportunity to work with recognized experts in their field, both within Internal Audit and across the Bank. As an experienced Auditor, you will be responsible for the execution of the operational and regulatory audit plan and providing support to Internal Audit leadership. Through well-developed relationships with Senior Management and ongoing business monitoring activities, the Senior Manager assists in the development a comprehensive, dynamic audit plan, and directs the implementation and completion of the plan while maintaining responsibility for the overall quality of audit work performed. The role requires a candidate with significant experience in the financial services industry who have strong leadership skills and can work in a fast-paced and collaborative team environment.

HOW YOU’LL DO IT

• Establish and manage a comprehensive, dynamic audit assurance program for assigned business units (BU). Supervise and coordinate audit activities to ensure all assigned responsibilities are performed in a high-quality manner and on a timely basis.

• Assume responsibility for the overall coordination and successful completion of a dynamic audit plan for assigned business units.

• Proactively develop and maintain mutually beneficial working relationships with Senior Management of the assigned BUs.

• Participate in the planning, scoping and execution of audit activities within the framework established by the department's policies and audit methodology.

• Comprehensively analyze assigned business unit’s existing processes, and controls to determine the adequacy of the design and operating effectiveness of internal controls. Ensure compliance with laws, regulations, and corporate policies. Identify and evaluate risks present in business unit coverage areas.

• Review and approve audit reports, ensuring they are accurate, clear, concise, and relevant such that recipients readily understand issues and risks.

• Interpret the significance of audit findings and make practical recommendations.

• Serve as a subject matter expert for assigned BUs, and continually monitor trends and developments in the auditing profession and banking industry.

• Ensure FDICIA/Sarbanes-Oxley 404 internal control documentation is updated, and the related test work is completed. Summarizes control deficiencies and appropriately communicates to management to ensure proper remediation..

WHAT YOU’LL BRING

• Strong risk management experience, including performing assessments and audits.

• Excellent leadership abilities, decision making, and critical thinking skills.

• Pro-active, high energy / relentless and with a strong team-focused attitude.

• Strong verbal and written communication skills with the ability to effectively communicate with Senior Management and other stakeholders and partners to establish appropriate remediation efforts.

• Communicate with impact; ability to state risks and issues concisely and articulate the impact in a structured manner (both verbally and written).

• Demonstrate the ability to collaborate, compromise and be empathetic while building effective relationships with both the IA team and the larger organization.

• Ability to represent the IA department and interacting professionally and competently with all levels of company staff.

• Excellent analytical skills, showing ability to assess risk and controls.

• Ability to organize, coordinate team members, and prioritize multiple projects while meeting deadlines with minimal direct supervision.

• Ability to exercise independence of judgement and autonomy.

• Ability to remain flexible and adapt to changes in the audit plan, projects and / or needs of the team.

• Ability to navigate through ambiguity / grey thinking and accept ownership and accountability of the process and deliver on commitments.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s/University degree (Master’s preferred) in Finance, Accounting, Business, Economics or related field.

• 7+ years of related professional experience in Compliance Internal Audit in financial services and at a minimum 5+ years in a compliance Internal Audit role within banking or fintech.

• 3+ years of experience leading audits or auditors.

• Appropriate professional certification, such as, but not limited to, CIA, CRCM, CAMS etc.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.

• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.

• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.

• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.

• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.

• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back.Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.

BENEFITS WE OFFER

We’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include:

• Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.

• Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.

• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.

• Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.

• Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.

• Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury.

• Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.

• 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.

• Paid Time Off: Generous vacation and sick leave policies to support your time away from work.

• Holidays: Enjoy 11 paid holidays throughout the year.

Check out our benefits on our careers site!!

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to:

• Sit for extended periods of time.

• Stand for extended periods of time.

• Perform repetitive finger, hand, and arm movement.

• Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.

• View and read computer screens for extended periods.

• Occasionally stoop, kneel, crouch, or crawl.

• Occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.