Internal Audit Manager

Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com.

Job Profile:

Job Description Summary:

Job Description:

The Internal Audit Manager will be responsible for overseeing all day to day management of the Guaranteed Rate Companies' (GRCs') shared-service Internal Audit (IA) functions, including enforcement of the Internal Audit Charter, completion of the annual risk assessment, and timely execution of the approved annual audit plan. Collaborating closely with management of all levels within the enterprise, this pivotal role involves providing valuable insights to support decision-making across the organization. The Internal Audit Manager will be experienced in mortgage operations to make qualified opinions about GRC business practices but also have experience with the Institute of Internal Audit (IIA) standards to ensure adherence to objectivity and independence requirements.   

Essential Duties and Responsibilities

•  Oversee and lead implementation of Internal Audit (IA) Strategy and Charter to provide advice and assurance to all levels of management. 
• Lead the risk assessment process to identify key risks and set risk tolerance levels for various business activities, including determining annual audit activities and scope
• Manage third-party internal audit firm(s) to ensure timely and accurate delivery of audit results and recommendations; Spearhead co-sourcing activities as applicable.
• Conduct and oversee comprehensive audits. Plan and execute periodic internal audits of different departments and business units to assess operational effectiveness and compliance.
• Oversee internal staff of auditors to ensure qualifications to perform the work is sufficient, audit results are delivered timely and accurately and within guidelines established under the GRC internal audit framework.
• Provide guidance to internal auditor staff for proper execution of audit processes, standards, or testing.
• Identify areas of improvement and recommend corrective actions to address deficiencies.
• Collaborate with external auditors to facilitate external audits and assessments.
• Engage with the Audit Committee to provide quarterly updates on progress and findings.
• Ensure that audit findings and recommendations are communicated effectively to relevant stakeholders.
• Evaluate emerging risks and trends in the industry to proactively address potential challenges during risk assessment.
• Keep abreast of regulatory changes and industry best practices to understand impact to departmental lines during the risk assessment.

Skills and Competencies

•  Achieves Results (“Owner’s Mentality”): drives their business, makes decisions, asks the “why” to understand fully and works to resolve questions/problems (no “that’s how we’ve always done it” answers), takes responsibility, thinks outside the box, and strives for execution to achieve results in a quality and timely manner

• Agility: ability to multitask and prioritize in a fast-paced, deadline-driven environment

• Ambition: takes initiative for self-growth and development, open and receptive to constructive feedback, coachable and practices bravery 

• Attention to Detail: diligent and achieves thoroughness and accuracy to deliver high quality work

• Analysis & Critical Thinking: ability to read and comprehend legal, regulatory, and investor requirements, analyze data sets and loan information, applies logic to solve problems and interpret complex data and documentation, etc.  

• Communication (written and oral) is clear and proactive, contributes to and participates in meetings/conversations, ability to create presentations and drive discussions

• Coordination and Organization Driven: understands and leverages project management skills to conduct job functions, keeping efficiency and effectiveness in mind 

• Compliance: evaluates and minimizes risks to the company and employees through compliance and risk knowledge and application, maintains confidentiality and high ethical standards 

• IA Standards: experience with the principles of the IIA standards and understanding application to our business

Additional Job Description Summary:

Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources).

Please click this link to learn more about our benefit offerings for Washington State: Benefit Offerings for Washington State