Human Capital Management Benefits Analyst

We're looking for someone who is analytical, detail-oriented, and passionate about technology and benefits administration. If you enjoy solving problems, working with data, and becoming a go-to expert, this could be the perfect opportunity for you.

What Makes this Job So Unique?

• Build, configure, and maintain Employee Navigator, bswift, ADP and other benefits administration platforms for BSI clients.
• Serve as a subject matter expert on benefits administration technology, providing guidance and support to both clients and internal teams.
• Audit, scrub, and validate data to ensure accuracy across benefits administration systems and carrier integrations.
• Troubleshoot system issues, identify root causes, and implement effective solutions.
• Develop and enhance implementation processes, data transfer procedures, and system workflows.
• Train clients and internal team members on platform functionality and best practices.
• Manage multiple implementation projects and priorities in a fast-paced environment.
• Identify opportunities for automation, efficiencies, and continuous process improvement.
• Collaborate with account teams, customer service representatives, and technology partners to ensure successful client outcomes.
• Assist with testing, quality assurance, and system enhancements to maintain data integrity and platform performance.

Qualified Candidates Should Possess:

• Minimum of 2 years of experience building and administering Employee Navigator sites.
• Strong understanding of benefits administration platforms and system configuration.
• Exceptional attention to detail and ability to identify, investigate, and resolve data discrepancies.
• Experience auditing data and maintaining data integrity across multiple systems.
• Strong analytical and problem-solving skills with the ability to think critically under pressure.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences.
• Proven ability to manage multiple projects, prioritize competing deadlines, and adapt to changing priorities.
• Strong organizational skills and commitment to delivering high-quality work.
• Ability to work both independently and collaboratively within a team environment.
• Basic knowledge of employee benefits and benefits-related compliance requirements, including ACA, COBRA, eligibility management, and plan administration.
• Experience with additional benefits administration platforms is a plus.
• Proficiency with Microsoft Office Suite, particularly Excel, Google Drive, ClickUp (or similar project management software experience).
• Ability to travel to client locations and meetings as needed. This will be primarily daytime travel, but can include overnight travel.

What We Offer You

BSI engages in an employee-first approach as part of our team-oriented and supportive culture. We offer a variety of benefits and perks, including:

• Comprehensive medical, dental, and vision benefits
• Employer-paid STD, LTD, and life insurance; voluntary supplemental life and AD&D insurance options provided
• Telemedicine and employee wellness program
• 401k plan with a generous company match
• Profit-sharing plan
• Tuition assistance and student loan repayment benefits
• Generous PTO plan and paid holidays (including your birthday!)
• Hybrid work model
• Free coffee/tea at the local coffee shop located near our office
• Healthy snacks in the office
• Summer Flex Fridays
• Fun, team-spirited work environment with company events, cultural activities, and team bonding

Award-Winning Culture, Expertise, and Service Excellence

• Inc. Best Workplaces - (2021, 2022, 2023, 2025, 2026)
• Inc. 5000 Fastest Growing Privately Held Company - (2020, 2021, 2024, 2025)
• Inc. Best in Business - (2022)
• The Chamber Business of the Year - (2022)
• Lehigh Valley Community Service Award PICPA & Lifepath - (2020)
• Lehigh Valley Business Fastest Growing Companies - (2014 - Present)
• Who's Who in Business - (2021 - Present)
• Lehigh Valley Business Best Benefits Consulting Firm - (2017 - Present)

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We continually celebrate the diverse community that different individuals cultivate. As an equal opportunity employer, we stay true to that by ensuring our workplace is anyone's workplace.