HRIS & Payroll Analyst

HRIS/Payroll Analyst

This is not a fully remote role. It follows a hybrid schedule with 40% work from home 60% in-office work in Greenwood, Indiana.

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17.000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large. We are looking for a talented Human Resources professional who is ready for an opportunity to use their strong background and passion for HR data accuracy and analytics to improve HR processes, provide outstanding support to local HR and employees as a subject matter expert, while contributing to overall business success!

What is the role about?

As a reliable member of the HR Shared Services team, the HRIS/Payroll Analyst is primarily responsible for managing employee inquiries and issues through the case management system (AskHR). This position leverages technology, digital platforms, and our HRIS and case management systems to provide an exceptional customer service experience for all stakeholders, promote and encourage employee self-service, and ensure resolution or escalation of cases in a complete and professional manner. This position will work within a case management system and a digital knowledge base with access to confidential employee information, processing cases/inquiries and escalations within established quality measures and key performance indicators (KPIs). A secondary responsibility of this role includes accurate and timely processing of bi-weekly and ad hoc payroll for multiple smaller entities on multiple platforms (SAP SuccessFactors for HRIS and Paylocity for Payroll). The role will be responsible for managing employee inquiries and will play a critical role in providing personalized support and solutions regarding HR processes for all employees, while also partnering with US regional stakeholders to expand HR data analytics access and usage toward strategic advancement of operations.

Which tasks will you perform?

• Provide functional and technical support for the administration of the HRIS modules, including data maintenance.
• Understand and execute on HR business processes including those related to mobility, payroll, document management, and timekeeping.
• Complete administrative and support processes in line with defined scope of Shared Services for the US region, and agreed corporate or business policies and procedures (e.g. hire employees onto HRIS. system, manage workflows, support organizational changes, etc.).
• Ensure smaller entity payrolls are processed accurately and timely according to the schedule and handle end-user (employee, manager, HR, accounting) troubleshooting and technical support via the electronic ticketing system.
• Act as first point of contact for employees, managers, and HR for inquiries related to personal data maintenance, HRIS/payroll questions or errors (and timely resolution), and employment verification requests with an exceptional customer service mindset and behavior.
• Execute HRIS/payroll data changes and solve general questions concerning payroll or HRIS data, resolve questions or issues that require specific HR, payroll or HRIS knowledge, coordinate expert resources, and escalate issues as required to resolve in a timely manner.
• Identify training needs for various user groups and partner with local HR to coordinate training in specific process areas.
• Analyze processes and data to improve the payroll and other Shared Services processes and handoffs to maximize efficiency and effectiveness; ensure documentation of processes is maintained/current and meets the local and global governance requirements.
• Collaborate with various local and global stakeholders to deliver to expectations, meet audit requirements, and successfully maintain and improve the payroll process and HRIS modules.
• As the subject matter expert, develop and deliver best practices and advise content owners on specific system module configurations.
• Act as local HR Admin support for the HR document management system (PeopleDoc).
• Support ongoing regional and global projects such as additional HRIS system module deployments.
• Act as an escalation point for more complex inquiries and provide guidance to others on these issues,including further escalation to the global support team.
• Process transactions across HR systems and ensure data quality is maintained through regular comparative analysis.
• Provide essential support to address individual needs of HR, employees, and managers.

What do we expect from you?

Required:

• Bachelor’s degree from accredited college or university in Computer Science, Business, Human Resources or related field, or equivalent training and experience to demonstrate the required qualifications.
• 1-3+ years of HR experience, including experience managing HRIS systems and other HR platforms; shared services experience is helpful.
• Understanding of HR and Total Rewards concepts and philosophies (i.e. HRIS, Compensation, Benefits, Payroll).
• Self-starter who has the ability to quickly absorb new ideas, respond to change, and is resourceful: uses their discretion and judgment to take the initiative and make recommendations to the team.
• Strong analytical skills and problem-solving, root cause analysis, and associated solution implementation.
• Excellent interpersonal skills and the ability to interact and communicate professionally with all department levels, including international teams.
• Ability to establish and maintain collaborative relationships with HR business partners based on deep system knowledge, professionalism, and dependability.
• Customer service and continuous improvement mindset, enthusiasm, and behavior.
• Proficient in Microsoft Office applications and tools, especially Excel.
• Ability to maintain discretion and work with sensitive and confidential subject matter.
• Proactive, results driven, open to feedback and an overall collaborative teammate.

Desired:

• Familiarity with SuccessFactors modules (Employee Central, Recruitment, Onboarding, Performance and Goals, Learning Management, Succession Planning, Compensation, etc. ) and Paylocity and/or similar systems.
• Experience with Power BI or similar data visualization systems and data analytics.
• Experience as change management advocate.
• Technical aptitude, requirements management, and the ability to assess and articulate risk.
• Previous document management experience (PeopleDoc/UKG preferred).
• Ability to communicate well both with internal employees and third-party providers.
• Experience deploying new systems and integrating existing applications.
• Strong consulting and communication skills to provide recommendations and options to meet business needs.
• Customer service experience in a similar shared services environment or IT help desk.
• Ability to interpret and communicate HR policies and procedures.

What can you expect from us?

• Family-owned, highly committed global company with a sustainable vision of the future.
• Lifelong learning encouraged by versatile training, tuition reimbursement, success coaching, and further education opportunities.
• Comprehensive benefit package (to include medical, dental, vision) and 401(k) savings with company match.
• Compensation is competitive and includes bonus opportunities.
• Work-life balance encouraged through our 10 company-paid holidays, paid time off, paid parental leave, employee assistance programs (financial, mental, and physical health and wellbeing), and employee discounts.
• Employees work in a safety-first, climate controlled, clean manufacturing facility with utilization of Lean practices and ergonomic workstations to enhance productivity and comfort.
• On-site amenities such as cafeteria, gym, health clinic, and ergonomic support, to foster a convenient and health-conscious workplace environment.

How do you apply?

To apply we kindly ask you to upload your documents on our career page. Applications sent to us by E-Mail can unfortunately not be considered due to Data Privacy Considerations.

Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Agencies, HR service providers, or similar entities are kindly requested to refrain from unsolicited submission of profiles and inquiries regarding potential collaboration. Currently, we do not engage with external service providers for this role. Any unsolicited applications will be disregarded and deleted without further consideration. We appreciate your understanding.