HR Operations / Payroll Manager

Company Description

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people. 

Job Description

This is a hybrid role in Perrysburg, Ohio. 

The Payroll & HR Operations Leader provides strategic and operational leadership for Payroll and HR Operations across the North America country group. This role is responsible for the day-to-day management, execution, and continuous improvement of HR operations, systems, and processes including payroll.  Acting as a subject matter expert and escalation point, the role partners closely with the HR Business Partners, HRIS, and external providers to drive operational excellence, workforce engagement, compliance, and continuous improvement.

Responsibilities:

HR & Payroll Operations Leadership

• Lead, coach, and develop a team of Payroll and HR Operations professionals supporting manufacturing facilities across the U.S. and Canada including Corporate functions.
• Direct and manage end‑to‑end payroll operations, ensuring accurate and timely processing of:
  • Salaried and hourly payrolls
  • Union and contract payrolls
  • Shadow payroll
  • Expatriate pay
  • Executive compensation
  • Canadian payroll
• Oversee multiple pay cycles (weekly, bi‑weekly, semi‑monthly, monthly) and ensure all payroll deadlines and payment requirements are met.
• Serve as the senior payroll subject matter expert, providing escalation support for complex payroll, taxation, labor, and system issues.
• Ensure compliance with company pay policies, GAAP, and all federal, state, provincial, and tax regulations.

Compliance, Governance & Controls

• Provide expert guidance on payroll law, taxation, labor regulations, and accounting principles.
• Oversee U.S. and Canada year‑end processing, ensuring accurate and timely completion (W‑2s, T4/RL1s)
• Develop, document, implement, and routinely review payroll and HR operational controls, procedures, and quality assurance measures.
• Approve and release manual and off‑cycle payroll payments.
• Ensure payroll systems, inbound/outbound interfaces, earning/deduction codes, and GL mappings are properly configured and maintained.
• Oversee vendor and invoice management (e.g., Ceridian), ensuring accuracy and proper cost allocation.

HR Operations

• Lead HR operations for AMN country group, ensuring accurate and timely processing of employee lifecycle events such as hires, transfers, promotions, leaves, terminations, and organizational changes.
• Oversee the management and prioritization of the relationship with GBS to ensure accuracy, efficiency and timeliness of tickets.
• Define and execute the systems and processes needed for employee experience technology strategy and the short- and long-term HR roadmap to attract, hire, develop, and grow talent.
• Identify opportunities to improve responsiveness and efficiency between HR and GBS.
• Maintain consistency, accuracy, and standardization across HR processes and practices.

HR Systems & Dayforce

• Oversee daily support, maintenance, and optimization of Dayforce and related HR systems.
• Partner with the HRIS Analyst to manage system updates, testing, implementations, and ongoing enhancements.
• Identify opportunities to maximize system capabilities and reduce reliance on manual processes.
• Act as a liaison between HR, IT, and system stakeholders to ensure alignment and effective communication.

Documentation, Policies & Process Improvement

• Lead the development, organization, and maintenance of HR documentation, including SOPs, process maps, and templates.
• Ensure documentation is current, accurate, and aligned with actual workflows.
• Support the review and update of HR policies in partnership with key stakeholders.
• Evaluate existing processes to identify inefficiencies and recommend improvements.
• Drive initiatives focused on operational excellence, compliance, and enhanced employee experience.
• Guide organization through transformational shifts, moving HR technology from operational delivery to strategic solutions that enable differentiation and operational excellence.

Team Leadership & Execution

• Contributing member of the AMN Human Resource team
• Lead, coach, and develop the Payroll Leader, HRIS Analyst and HR Operations Analyst.
• Assign and prioritize team workloads to ensure timely and accurate completion of tasks
• Monitor performance and provide ongoing feedback and development support
• Serve as the escalation point for complex operational issues
• Identify resource gaps and opportunities to improve team effectiveness and efficiency

Qualifications

• Bachelor’s degree in Human Resources, Finance, Information Systems or related field
• 10+ years of progressive experience in payroll and/or HR operations leadership
• Experience supporting multiple manufacturing or plant locations
• Strong knowledge of payroll compliance, taxation, and labor regulations
• Experience with process improvement, documentation, and project execution
• Advanced Excel and integrated payroll system proficiency
• Strong organizational, analytical, and problem‑solving skills
• Effective written and verbal communication skills
• Certified Payroll Professional (CPP) preferred

Additional Information

Salary Range: 

The salary range for this position will be between $130,000- $150,000 with a 15% STI. Actual pay will be adjusted based upon candidate experience and other job-related factors permitted by law.

O-I offers a very generous benefit package – some of the highlights are: 

• 10 paid holidays each year 

• Health, Dental, Prescription and Vision care coverage 

• Perform Well-Being Program – earn employer contributions in your HSA or HRA plan 

• Wellness Incentive – earn additional funds for your HSA or HRA plan 

• Group Life Insurance 

• Accidental Death & Dismemberment Insurance 

• Voluntary Employee and Dependent Life Insurance 

• Weekly Disability Insurance 

• 401(k) Retirement Saving Plans 

• Employee Assistance Program 

This is an opportunity to help build something from the ground up by creating new experiences and fostering a team culture where you can shine.  

O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.  

All your information will be kept confidential according to EEO guidelines.  

O-I is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at [email protected] and let us know the nature of your request and your contact information.