Home Health And Hospice Billing Specialist

Work where every moment matters. 

Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network as a Billing Specialist.

Hartford HealthCare at Home, the largest provider of homecare services in Connecticut, has been fulfilling our mission for more than 115 years.  Our Person-Centered Care Model allows our colleagues to learn and grow within our organization, all while providing integrated support to the patient.  As part of Hartford HealthCare, we leverage cutting edge technology to provide quality care in our client’s home.  Most importantly, our colleagues are appreciated for the real differences they make in both the lives of their clients and their clients’ families.  

The Home Health & Hospice Billing Specialist is responsible for managing billing and revenue cycle activities for home health and hospice services. This role ensures accurate and timely claim submission, follows up on outstanding accounts, resolves billing issues, and supports reimbursement and compliance requirements.

Key Responsibilities:

• Submit and manage Medicare, Medicaid, and commercial insurance claims using HCHB and Waystar.
• Review, track, and resolve denied, rejected, and outstanding claims.
• Monitor aging accounts receivable and follow up on overdue balances.
• Collaborate with Intake, Authorization, Clinical, and Operations teams to ensure billing accuracy.
• Respond to billing inquiries and assist in resolving discrepancies.
• Participate in AR and billing review meetings and assist with audits and reporting.
• Maintain compliance with PDGM guidelines and payer-specific billing requirements.
• Perform additional billing and revenue cycle duties as assigned.

• High school diploma required; Bachelor's degree in Business Administration or a related field preferred.
• Minimum of 2 years of home health and/or hospice billing experience required.
• Experience with Home Care Home Base (HCHB), Waystar, DDE, or similar billing platforms.
• Strong knowledge of Medicare, Medicaid, and commercial insurance billing.
• Excellent organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.

We take great care of careers

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving colleagues-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.