HIP Financial Bookkeeper

JOB PURPOSE:

The HIP Financial Bookkeeper functions under the supervision and guidance of the HIP Director. This position is responsible for accurately entering, verifying, and maintaining financial and client data related to claims and premium payments. This role supports the HIP department by ensuring payments, tickets, and documentation are processed correctly and efficiently. While prior accounting experience is helpful, this position primarily requires strong attention to detail, accuracy, and data entry skills.

Essential Job Functions include, but are not limited to:

1. Satisfies Core Competencies

• Accepts responsibility for ensuring that performance meets professional, ethical, and organizational standards.
• Adheres to confidentiality and compliance regulations.

1. Claims and Premium Payment Processing: 

• Enter eligible payments for client cost-shares and/or premium payments into the designated system.
• Report discrepancies to the HIP Customer Relations Coordinator when applicable.
• Accurately input data from source documents into prescribed computer databases, files, and forms.

1. Claim Management:

• Review spreadsheets to confirm no duplication of payments prior to posting.
• Verify accuracy of payments to providers and insurers.
• Forward tickets to the HIP Customer Relations Coordinator when premium payments are required.
• Close tickets once inquiries are answered or resolved.

1. Payment Management:

• Respond to client and provider inquiries by phone in a professional and timely manner.
• Process payments within contractor guidelines.
• Scan checks and backup documentation into the designated system.

1. Other Duties:

• Follow departmental policies, procedures, and objectives.
• Maintain compliance with federal and state health information privacy laws.
• Perform related duties as assigned.

1. Workforce Development: 

• Responsible for maintaining up-to-date knowledge, skills, and abilities
  • Attends and participates in in-service, monthly staff meetings, continuing education offerings, community training events, conferences, and webinars as appropriate.

Required Education:

High school diploma or equivalent required.

Associate degree in business, healthcare, or related field preferred.

Experience in data entry, administrative support, or payment processing required.

An accounting or healthcare insurance background is a plus, but not required.

Skills, Licensure, and Knowledge Requirements

Strong attention to detail and accuracy in data entry.

Proficiency in Microsoft Excel and database systems (intermediate level preferred).

General computer literacy, including electronic transactions (ACH, bill pay, etc.).

Ability to handle sensitive information with confidentiality.

Strong communication skills for handling inquiries from clients and providers.

Physical Demands: 

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required.

Work Environment: 

The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.

Travel or Special Requirements:

Driving during the workday, as well as local or out-of-state travel, may be required to perform job duties.