Governance, Risk and Compliance Analyst II

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub is seeking for a dynamic Government, Risk, Compliance Analyst II to join the team. The GRC Analyst will measure risk in a way that informs and prioritizes action. You will use metrics to train the rest of the organization in ways that prevents the creation of risks that fall outside StubHub’s tolerance levels

As part of the IT Security team, the GRC team is dedicated to making informed decisions based on risk levels, to minimize risks, to develop a control framework that keeps risk within tolerable levels, and to remain compliant with key privacy regulations. The team also aids Legal, HR, and Fraud teams with any e-discovery needs while ensuring our risk technology framework adheres to StubHub’s risk appetite and adapts to the ever-changing dynamic environment we live in. 

• Oversee and manage the vendor risk management program by performing risk assessments of third parties to ensure they are compliant with StubHub’s regulations and requirements and by optimizing the intake and renewal process, along with performing vendor risk categorization and evaluations 
• Monitor and manage the IT Security risk register to ensure that all IT Security risks are accurately represented and actively managed 
• Perform evidence collection and quality assurance of IT and Security controls 
• Manage the GRC request queue to assist other teams with any GRC related queries or requests 
• Build and manage user awareness training campaigns 
• Assist Legal with contract reviews for technology vendors 
• Conduct e-discovery searches as required by StubHub’s Legal, HR, or Fraud teams in Purview, Google Vault, or Slack 
• Collaborate with teams across StubHub to help execute the Information Security and Governance, Risk & Compliance strategy, extending processes as necessary to help business partners identify information security risks and manage risks to acceptable levels 
• Document all risks and controls identified during third party assessments and audits 
• Ensure PCI compliance by overseeing PCI scans and working with other teams or the PCI ASV vendor to remediate issues and by working with our QSA during our annual recertification process 
• Contribute to our SOX Program by owning the User Recertification process for in-scope applications, user groups, and systems as well as by providing Control Evidence 
• Perform continuous checks and reviews on access management to ensure risks are mitigated 
• Proactively provide relevant inputs to the global risk framework based on the latest government and industry information regarding new threats and vulnerabilities and communicate relevant information to appropriate teams, soliciting action plans if needed 
• In addition to these responsibilities, you will be part of a dynamic team that adapts its processes and services to ensure it is maximizing its contribution to StubHub's ongoing success. 

• 2+ years of experience in Information Security Governance, Risk and Compliance 
• Prior experience performing SOC 2 reviews 
• Prior experience with SOX compliance processes and being a part of a SOX program 
• Experience using the MS or Google productivity suite 
• Experience leveraging AI to increase productivity and efficiency 
• Prior experience conducting or being part of IT Audits 
• Understanding of fulfilling audit documentation requests 
• Prior experience fulfilling e-discovery requests 
• Prior experience with Microsoft’s Purview Compliance Portal and its toolset a plus 
• Effective analytical, negotiation, facilitation, interpersonal, and stakeholder management skills 
• Strong verbal and written communication 
• Strong attention to detail 
• Experience creating and updating company policies, procedures, and standards 
• Experience with the NIST CSF, SOX security frameworks and PCI DSS standards 
• Prior operational experience in applying risk frameworks to technologies (including cloud and on-prem) and continuous processes (including DevOps) very helpful 
• Familiarity with change management processes 
• Superb problem-solving skills 
• Ability to clearly report on the risk posture of the organization 

What We Offer

• Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
• Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
• Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
• Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits. 

Salary Range

$110,000 - $120,000 USD