| Duty No. | Essential Duties | Frequency | Band/Grade | | | | |
| 1 | Responds to payroll related questions in a timely and cordial manner. Supports all department inquiries with the highest standards of customer services. | Daily | B2 |
| 2 | Types administrative letters, correspondence, and reports; maintains appropriate filing systems according to established procedures. | Daily | A1 | | | | |
| 3 | Complies with established internal control standards to ensure system and procedural integrity. | Daily | B2 | | | | |
| 4 | Process required vendor payments and reconciliation as assigned. Complies with all payment deadlines to avoid costly penalties. | Daily | B2 | | | | |
| 5 | Supports various aspects of the payroll process in accordance with Federal, State Laws, and policy procedures. | Daily | B2 | | | | |
| 6 | Assist with reporting employee status changes and verification of service requests to the State. | As Needed | B3 | | | | |
| 7 | Point of contact for benefit related inquires. Must be familiar with plan documents and applicable Federal and State laws. | As Needed | B2 | | | | |
| 8 | Prepare and develop communication and educational materials regarding available benefits. | As Needed | B3 | | | | |
| 9 | Help develop and maintain procedures to administer employee benefits and retirement programs. | As Needed | B3 | | | | |
| 10 | Compile and analyze benefit related reports on a regular basis. | Weekly | B3 | | | | |
| 11 | Assist with coordinating and setting up the annual Employee Benefit Fair. | As Needed | B2 | | | | |
| 12 | Calculate health insurance premiums and maintain related reference documents and tables. | As Needed | B3 | | | | |
| 13 | Work with employees and administrators to solve and mediate problems with benefit programs. | As Needed | B2 | | | | |
| 14 | Assist with the open enrollment process for applicable benefits. | As Needed | B2 | | | | |
| 15 | Provide assistance and backup as needed to other payroll staff. Perform other duties as assigned. | As Required | B3 | | | | |