Financial Analyst

DescriptionAbout the RoleJoin the ServiceChannel Finance team as a Financial Analyst (FP&A) and help shape how we plan, forecast, and understand our business.This role goes beyond traditional reporting—you’ll partner directly with business leaders to translate data into insights, build driver-based models, and influence key strategic decisions. You’ll play a critical role in forecasting performance, improving processes, and scaling financial operations in a high-growth SaaS environment.What You’ll Do •    Partner with cross-functional leaders to support monthly close, forecasting, and annual planning•    Build and enhance driver-based financial models across bookings, revenue, headcount, and expenses•    Analyze variances (Actual vs. Forecast) and deliver clear, actionable insights on trends, risks, and opportunities•    Develop and track KPIs tied to core business drivers, improving visibility into performance•    Support revenue, utilization, and churn analysis to deepen business understanding•    Prepare exec-ready reporting and presentations for finance leadership•    Identify and implement process improvements and automation opportunities to scale FP&A capabilities•    Collaborate cross-functionally to improve data integrity, reporting accuracy, and decision supportQualifications/Requirements•    Bachelor’s degree in Finance, Accounting, or related field•    1+ years of experience in FP&A, financial analysis, or similar role•    Strong Excel skills; experience with financial systems (NetSuite, planning tools) preferred•    Ability to connect details to the big picture and communicate insights clearly•    Analytical mindset with a focus on business drivers and performance improvement•    Self-starter who thrives in a fast-paced, evolving environmentSuccessful candidate•    Experience with driver-based planning or SaaS metrics (ARR, churn, NDR, etc.)•    Passion for automation, systems, and scalable finance processes•    Strong business partnership skills—you don’t just report numbers, you influence decisions•    Continuous improvement mindset (FBS / Lean principles a plus)