Finance Director

John Jones Auto Group is seeking an experienced and driven Automotive Finance Director to lead and support our Finance & Insurance operations. This position plays a critical role in delivering an exceptional customer experience while maintaining strong profitability, compliance, and lender relationships across the dealership group.

The ideal candidate is highly organized, customer-focused, ethical, and performance-driven with a strong understanding of dealership finance operations, lender programs, and team leadership. This individual must work closely with sales leadership and dealership staff to ensure smooth deal flow, timely funding, and a consistent customer experience.

Responsibilities

Customer Experience & Deal Structure ·       Deliver a professional, transparent, and customer-focused finance experience ·        Present financing, leasing, and protection product options clearly and ethically ·        Assist customers in securing financing through approved lending institutions ·        Ensure all deals are structured accurately and efficiently ·        Support sales managers and sales consultants in deal progression and approvals ·        Maintain a strong focus on customer satisfaction and long-term relationships

Finance & Insurance Operations ·      Present all available F&I products including: ·        Vehicle Service Contracts ·        GAP Protection ·        Tire & Wheel Protection ·        Maintenance Plans ·        Key Replacement ·        Additional protection products as applicable ·        Maintain strong product penetration and per-copy averages ·        Monitor contracts in transit (CIT) and funding timelines ·        Ensure all paperwork is accurate, complete, and compliant ·        Minimize chargebacks and funding delays

Compliance & Accountability ·        Maintain compliance with all federal, state, OEM, and lender regulations ·        Ensure adherence to dealership policies and ethical standards ·        Stay current on lender programs, compliance updates, and industry changes ·        Protect dealership profitability while maintaining customer trust ·        Ensure proper documentation and disclosure on every transaction

Leadership & Team Development ·        Work collaboratively with dealership leadership and department managers ·        Help train and mentor finance managers and sales staff ·        Promote a positive, team-oriented culture ·        Assist in creating consistent processes across the organization ·        Support operational goals, accountability, and continuous improvement

Qualifications

·       Automotive dealership F&I experience required ·        Finance Director or leadership experience preferred ·        Strong understanding of lender relationships and deal structure ·        Excellent communication and customer service skills ·        Strong organizational and follow-up abilities ·        Ability to thrive in a fast-paced environment ·        Professional appearance and demeanor

Preferred Experience ·        Experience with Dealertrack or similar dealership management and finance systems preferred ·        Experience with GM and Stellantis brands preferred ·        Knowledge of compliance and regulatory requirements ·        Strong leadership and problem-solving abilities

Performance Expectations ·        Maintain strong finance profitability and product penetrations ·        Deliver excellent customer satisfaction ·        Ensure timely funding and accurate paperwork ·        Minimize compliance and chargeback exposure ·        Contribute positively to dealership culture and operational success

Why Join John Jones Auto Group? Founded in 1983, John Jones Auto Group is a family-owned dealership organization built on customer service, community involvement, and operational excellence. We are committed to creating a positive work environment where employees are supported, challenged, and given opportunities for long-term growth and success.