Field Compliance Analyst

Chubb Benefits is seeking a Field Compliance Investigator to join our fast-paced, growing company for over a 100 years in the insurance industry. Our company has been passionate about serving our customers and providing them peace of mind and protection when they need it the most. Come build your career here, along with other positive, hard-working, talented professionals—just like you!

JOB SUMMARY

Field Compliance Investigator is responsible for analyzing, reporting, and training on issues pertinent to the compliance of company standards related to sales practices.

RESPONSIBILITIES

• Investigate the cause of sales outliers, consumer complaints and business violations.
• Submit written summaries of investigations to the AVP and, if needed, provide a recommendation for appropriate corrective or disciplinary action. 
• Maintain appropriate records of investigation summaries and related data reports.
• Communicate with Sales regarding investigations and provide recommendations for corrective behavior for issues not associated with a Contract Violation.
• When needed, conduct training sessions with Sales Force.
• Assist in preparation & updates to administrative material, manuals and flyers as related to field business practices and associated Company policy. 
• Performs other related research for special projects assigned by AVP of Field Compliance

COMPETENCIES

• Positive professional attitude
• Proficient in research, data gathering and analysis
• Ability to make prompt, sound, decisions based upon analysis of complex issues
• Ability to manage multiple priorities and meet deadlines
• Ability to communicate in a professional manner
• Ability to manage multiple priorities in a high-pressure environment
• Adaptability
• Innovativeness and creativity

SKILLS

• Strong proficiency in MS Suite: Word, Excel, Outlook, Teams, and PowerPoint
• Excellent verbal & written communication 
• Strong problem resolution and analytical skills 
• Strong organizational skills 
• Strong attention to details
• Research and Analytical Skills

EDUCATION AND EXPERIENCE 

• Bachelor’s Degree or a minimum of 2 years of insurance industry experience required
• Strong knowledge of company systems and administrative procedures as related to sales activities
• Successful and stable work history

The pay range for the role is $48,000 to $67,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.